unit01b Listening I Call 1 Hello Frida. This is Margaret Brock here. It's 9:30 on Wednesday morning. I'm ringing about the half-year sales report. Could you send me a copy of our department's figures, please? I'm in Helsinki until Friday. Thanks very much. Bye. Call 2 This is Frank Larsen from Scandinavian Conferences in Copenhagen. I'm ringing to tell you that this year's Danish Telecommunications Trade Fair's taking place in the week of November
  22. If you'd like some complimentary tickets, please let me know how many you'll need. Please call me on 0045 33 3467
  66. Thank you. Bye. Call 3 Hi Frida. It's Sue Mellor. How are you? I hope you're not too busy at the moment. I wanted to talk to bout my visit next month. You know we'd talked about the 13th? Well, I'm afraid it's not go into work out because of deadlines here. I don't suppose we could put it back a week or so, could we? Give me a ring and let me know. Thanks. Call 4 Hi Frida. It's Colin. I’m on my mobile because I'm traveling to a meeting with a client but I need to talk to you urgently so could you all me on 0486 772 444? It's my mobile number. I need to talk to you about that contract we're trying to get I Helsinki because the customer accepted our proposal and I need to know whether it's all right if I just go ahead and sign the contracts or whether you want to get involved, as well. Could you get back to me asap? Thanks. Call 5 Hello Frida. It's Steve Montgomery here I got your proposal for the product launch and I've finally managed to a look at it. It looks OK, but I think here could still be one or two minor problems with it. I think the time schedule looks a bit on the optimistic side, as well. I've got a couple of suggestions , which I'll get off to you today. Let me know what you think, OK? Bye. Listening 2 conversation I
T=Tom F=Frida T: Good afternoon. Scandinavian Conferences. F: Good afternoon. Could I speak to Frank Larsen, Please? T: I'm afraid he's not here today. Can I help you? F: I'm ringing about the Danish Telecommunications Trade Fair. Mr. Larsenphoned to offer me some tickets and he asked me to let him know how many I'd need. T: Well, I can send you the tickets. That's no problem. I'll just need your name and address. F: Right. It's Frida Andersson from Sanderlin. The address is Torshamnsgatan, S-126 25 Stockholm. T: So, that’s Frida Andersson at Torhamnsgatan, S-126
  25. Ok. How many tickets do you need? F: Three please. T: And which days would you like them for? F: Just for Tuesday 23 November, please. T: And could I have the other names for the tickets? F: I’m afraid I can only confirm two names at the moment. Kati Gersel and myself. T: Could you spell Gersel, please? F: Yes, that’s G-E-R-S-E-L. T: Right. I’ll put the tickets in the post today. F: Thanks very much. Bye. T: Thank you for calling. Goodbye. Conversation 2
R=Receptionist F=Frida
R: Good afternoon. Can I help you? F: Good afternoon. Could I speak to Sue Mellor, please? R: May I ask Who’s calling F: It’s Frida Andersson from Head office. R: One moment, please. I’ll put you through. R: Hello? F: Hello? R: I’m afraid she’s not in her office at the moment. Can I take a message? F: Yes. Could you tell her that I got her message and I’ve cancelled our meeting on the 13th. But I’m not available the following week, so I suggest meeting on 27 November. R: OK. So, that’s Frida Andersson from Head Office. The meeting on the 13th is cancelled and you suggest meeting on 27 November instead. F: That’s right. And could she call me to confirm the date? R: OK. I’ll give her the message and she’ll get back to you as soon as possible. F: Thank you. R: Oh, does she have your number? F: Yes, she does. R: OK. Thanks for calling. F Thanks. Bye.
Listening 1
  1. Fine, thanks .I’m glad you managed to find me somewhere so near the office. That makes things so much easier in the morning. But I have to say, the bed was so hard I didn’t get to sleep till two this morning.
  2. Pretty awful, actually .there was one delay after another and then I got stopped at customers .and apparently. My luggage is somewhere between here and Cape Town.
  3. Wonderful. I’m really enjoying it here and the people are so friendly .I’ll definitely come back for a holiday. But I’ll need a week at least next time.actually.I wouldn’t mind living here for a while.
  4. Well. I thought it was pretty good from our point of view, but I can see that some people might not be so happy .still; we got through quite a lot and made some progress. But I still think we’re a long way from a decision. Listening 2 S1=Speaker 1 S2=Speaker 2 S1 so. What did you think of the food? S2 Ok.but it was a bit too heavy for me.acutally, given a choice, I’d have preferred a salad. S1 salad? S2 Oh.yes.i don’t really eat meat. S1 what do you have at home? You’re not a vegetarian, are you? S2 well, I’m not. But my wife is. S1 oh.really? S2 oh.yes.i haven’t had meat at home for years. S1 don’t you miss it? S2 sometimes .but then I go and have a secret steak
unit03a A=Antonella K=korinna A Pronto,Zzanetti. K Hello,antonella? A Yes? K Hello?It's Korinna Kramer from Otto In Hamburg A Oh,hi Korinna.How are you? K Fine,thanks.I'm ringing about the skirts for the summer catalogue. A Oh yes.The Cristi and Faci skirts.Did you speak to Mr Hubner? K Yes,I did. We definitely want only the standard length. A Ok.So that's cristi and Faci in standard length only.Ringht. K And have you spoken to the vendors about quantity yet? A No,not yet.I thought I'd wait unyil we knew what was happening about the lengths. K Do you tink you could speak to them soon,thought?We don't have much time left before the deadline. A No problem.I'll call them this morning.And is it still only 400 pieces of each? K Yes, that's right. A OK.I'll fax you as soon as I've spoken to them. K That's great,Antonella.Thanks for your help. A That's Ok.I'll speak to you later. K Great.I'll expect your call then.Bye.
Cash Flow -So Steeph, how's the cash flow situation? Any better? -Not really. No. The more we sell the less cash we seem to have. -Yes, I know. It's called overtrading.You gotta have to figure out the quicker way of turning the sales and cash. -But how Babara? That's the question. -Well, did you think any more about offering earlier settlement discount? -Oh yeah, we talked about most of it. They sounds quite interesting. It seems that if we offer 1% discount, about half of our customers will pay in 10 days. -Well that would make a big difference of cash flow. -But if we offer 2%, 3 quaters of our customers will pay within ten days. -That's great! So why don't you do it? -Oh come on Babara, margin is small after all already. I don't see how we can afford to offer these discounts! If we give it 2% discount, we will loose thousands of dollars of the year! -Do you know how much exactly? -Well on average month of the sales on 25,000 dollars, it costs over 400,000 of the year! -What if you offer 1% and half customers use it? -Well it already costs 15,000 of the year.that's a lot of money, Babara! -But don't forget your financing cost, Steeph. Financing of cash flow gap means you pay for the bank on 300,000 dollars of interests. I will doubt that if you offer the 1% discount,you will save almost thousands on the financing cost. -So what are you saying is the real cost of the discount? Will it only be 500 dollars more? -That's right. And your cash flow for the month will increase by over 8000 dollars.And with the 2% discount,you will have extra 16000 a month.
-Wahoo!That much!We could really use that extra cash, Steeph! -Mmmuh...I still think 2% is too much! -Then why don't we offer 1%? -Mmmuh. Babara? -Well, it's not my decision. But if I were you, Steeph,I will really think very seriously about early settlement discount. -Ok, I get the point. If you really can make that big difference, we will give it a try.
unit04a 1 The thing is ,When you buy a car,you're spending a lot of money so you want to get excited about what you're buying.Reliability and after-sales service are all very important,but they're not exactly exciting ,are they? I want my car to say something about me .I want something which looks sporty and attracts attention . I don't mind paying that bit extra for something that makes me look good. 2 A lot of my friends have got e-mail so I wanted to buy a computer. I just didn't know much about them, and I found that all that information you get about performance and so on is totally confusing. And then I saw that advert on TV with those new computers. It showed how easy it is to get onto the Internet and send e-mail. So I went to a computer superstore, had a look at one and bought it straightaway. 3 I thought buying a mobile phone would be easy, but it wasn't .You ask how much they cost and you get all this stuff about monthly service contracts and different tariffs at different times of day .It's almost impossible to work out how much they actually cost! Anyway,I worked out that the best deal for me was a one-year all-inclusive package. So that's what I bought. 4 I used to think that one refrigerator was pretty muck like any other. But then I saw this TV programme about how much energy kitchen appliances use. Fridges are the worst, apparently. That's because they're on all the time so they're really bad for the ozone layer-all those CFC gases or whatever they call them . So I decided to get a fridge that doesn't give off lots of harmful gases .And it's cheaper to run as well .
5 It's not even a particularly well-known make of video recorder but I had one of them before which I was really happy with. I didn't have much money when I bought the first one so I just got the cheapest one. I could find. But it was great.It lasted years and I never had any problems with it .So, of course, I decided to buy the same brand again. I mean, a friend of mine recently bought a really well-known make and it's been back to the shop twice already. Listening 2 and 3 I Now you've set up Sainsbury's Bank, how do you market its products? D Well, the core target for Sainsbury's Bank is , quite understandably, the Sainsbury's customer. So, the vast majority of marketing is either instore or through direct mail. We've bought very little advertising space,but we do also use public relations as a marketing tool . I And how successful has it been ? D It's actually exceeded all our expectations. We've already attracted over 700,000 customers within 12 months of starting trading . I Really? And how does a new bank like Sainsbury's succeed in attracting people away form the High Street banks? D Quite simply by offering value for money and excellent customer service standards. I think Reward Points are another big attraction. With a Sainsbury'a Bank Visa Card, for example, a customer can soon collect a lot of Reward Points, which of course can be exchanged for air miles or other kinds of vouchers. I And what makes you think you 'll succeed in such a competitive sector? D Well, our key operational advantage is that, as a telephone-only operation, Sainsbury's Bank doesn't have the high overheads that a branch network does . Therefore, we're able to offer better rates . I think another important point is that Saintbury's experience in retailing means that its bank can apply a retailer's customer-focused mentality to the financial services sector. I Now some observers say that supermarket chains risk damaging their brands by moving into a sector which they have no experience of. How do you react to that? D Well, that assumes that supermarket will offer the same poor customer service as the traditional banks and therefore attract the same bad publicity. As I said, customer service is precisely our strength. We firmly believe that our commitment
to our customers will prevent brand damage. I Yes, other supermarkets obviously feel the same way and we regularly see reports about how they 're planning to sell computers, cars and even houses. How do you see the Sainsbury's brand developing in the future? D Well, the brand is continuously evolving and developing . The move into financial sevices is another stage of that ongoing development . When you look back at the history of the Sainsbury's brand ,it's already been developed in many different ways. Who could have imagined , back in 1869, that a small family dairy would grow into a major retail group operating over 800 stores? I've no doubt that the brand will continue to develop, but it's difficult to say exactly how.
unit05a Unit 5a Relocation Listening A Amanda Ramone speaking. B Hi,Amanda.It's Bob here. A Hi,Bob.Did you get my report about ERS? B Yeah,and no problem.Now,you said you were contacting another company? A Yeah.I spoke to one this morning.Worldwide Relocation.And they look good. B And how well do they meet our needs?Do they stand up to ERS? A They're both pertty similar.Like ERS,they have a house search service... B And do they handle all the paperwork?Visas,work permits...? A Yeah,no problems there. B Ok,fine.Now what about transport?You know,removal,shipping. A Let me just...Oh right.Here it is.No,this is something Worldwide don't offer. B Whereas ERS do.Mmm.How do you feel about that,Amanda? A I don't know,but I don't think this as a major problem.I think it's something you can habdle from
the Seattle end. B Ok.And what else?How about finding schools A Yeah.they have a school search service.And ano



   unit01b Listening I Call 1 Hello Frida. This is Margaret Brock here. It's 9:30 on Wednesday morning. I'm ringing about the half-year sales report. Could you send me a copy of our department's figures, please? I'm in Helsinki until Friday. Thanks ve ...


   - 1 -考试吧(Exam8.com)-第一个极力推崇人性化服务的综合考试网站! BEC 中级听力 第一课时 开场白 考试简介: 三部分,30 题,30 分钟听题,10 分钟誊写。 Part One: 填空题:Words, Numbers Part Two: 搭配题:大意+推测 Part Three: 选择题:大意+细节+推测 B: Tom, the report is too good to you. T: Well, I think I had a good day. B: Tom, I ...


   2011 年 BEC 商务英语中级口试会话素材 4 1.Assembly line 装配线 A: How many workers are on assembly line? B: Thirty nine total. A:装配线上有多少工人? B:一共 39 名。 2.Bar code 条形码 A: Bar code is so popular these days. B: I know. Walt-Mart won't be able to do business without bar ...


   BEC 商务英语 BEC 商务英语 简要介绍: 简要介绍: 商务英语证书(BUSINESS ENGLISH CERTIFICATE)是教育部考试中心和英国剑桥大学考试委员会合作, 于 1993 年起举办的考试。该系列考试是一项语言水平考试,根据公务或商务工作的实际需要,对考生在一般工 作环境下和商务活动中使用英语的能力从听、说、读、写四个方面进行全面考查,对成绩及格者提供由英国剑桥 大学考试委员会颁发的标准统一的成绩证书。该证书由于其颁发机构的权威性,在英国、英联邦各国及欧洲大多 数国家的商 ...


   商务英语考试 证书样式 商务英语考试( CERTIFICATE) 商务英语考试(BUSINESS ENGLISH CERTIFICATE) 简称 BEC,指的是剑桥商务英语资格考试。它是由教育部考试中心和英国剑桥大学考试委员会合作,于 1993 年起举办的商务英语证书考 试。考试分两个阶段进行。第一阶段为笔试,包括阅读、写作和听力,第二阶段为口试。多年来,通过考试培养了大批商务英语人才。 目录 背景 学习基础 BEC 考试的报名条件与考试费用 考试内容 考试机构 关于证书 评分标准及考试通过 ...


   英语六级听力常用口语化短语和句子 whats your asl? 你的,年龄,性别,地点? (聊天 用的) how are you doing (or: how you doiin) 你好。 whats up 什么事? 或是: 你好 lol 大笑 = laugh out loud so long 一般不用它。。意思是:再见 。 what are you into?(what you into) 你对什么感兴 趣? Im into you. 我喜欢你 Im into.... 我喜欢。。 对。。 ...


   http://www.514t.com 免费提供各种资格考试真题、模拟题、练习题、精选题及答案 中级级模拟试题( 附答案) 剑桥商务英语 BEC 中级级模拟试题(二)(附答案) 一.READING PART ONE Questions 1-7 . Read these sentences and the following business index. . Which advisor each sentense (1-7) describe? . For each sentence mar ...

BEC 商务英语中级词汇

   UNIT 1 FACE TO FACE aggressive adjective 敢作敢为/侵略性的 aggression - noun 进攻,侵略 appointment noun 约会,指定 badge noun 徽章,证章 sincere adjective 诚挚的,真诚的 small talk noun 闲聊 superior noun 长者,上级 whereabouts noun 下落,行踪 aperitif noun 开胃酒 apparently 显然地 behaviour no ...


   沪江 BEC http://www.hjenglish.com/subject/bec/ 《新编剑桥商务英语中级》-Vocabulary 新编剑桥商务英语中级》 中级 Unit 1a Teamwork toiletries:n. 化妆品厂、清洁、化妆用品公司 creative thinking:创新思维 n. 模拟训练 major brands:主导品牌 expatriate:n. 旅居海外的,移居国外的 simulation: a survival course:生存技巧培训课程 prof ...


   第 28 卷第 4 期                                     Vol 28, No. 4 咸 宁 学 院 学 报 . 2 0 0 8 年 8 月               Journa l of X iann in g Un iversity            Aug 2008 . 文章编号 : 1006 - 5342 ( 2008 ) 04 - 0087 - 02 如何应对 BEC英语中级阅读考试 刘  艳 (湖北工业大学 外国语学院 ,湖北   武 ...



   2009级高一英语 教学研讨会 2009年9月17日 桓台一中 8:30?12:00 会议议程 一、英语听力学案使用说明 二、公开课 桓台一中 胡舒月 三、教材研讨 淄博一中 王慧 四、从高考谈高一英语教学 淄博实验中学 吴振军 五、部署教学教研工作 六、英语竞赛事宜 七、课题活动:阅读实验课题授牌 一、英语听力学案使用说明 二、公开课 桓台一中 胡舒月 三、教材研讨 淄博一中 王慧 四、高考阅卷体会 淄博实验中学 吴振军 五、部署教学教研工作 (一)高一本学期教学教研工作计划 1. 教研室 ...


   英语教学经验材料 2005 年 3 月初,我开始从原来的教中学英语改教小学英语。当时,小学英语教学对我是十 分陌生的领域。 在上第一节课之前, 我反复地思考着中学英语教学与小学英语教学的异同之 处,想象着小学英语教学的课堂模式思考着如何面对天真、可爱的的孩子们,并一遍一遍细 致地思索着如何才能更快地进入角色,因为教好孩子,教出成绩一直是我从教以来的原则。 教小学英语以来给我印象最深的就是在教第一节课的时候,孩子们一个个全都睁大着眼睛, 用充满好奇和希望的眼神看在和我。看着孩子们的眼神,看者他 ...


   Yan Bin Classic English Recitation 1.一个人总要走陌生的路,看陌生的风景,听陌生的歌,然后在某个不经意的瞬间,你会发 现,原本是费尽心机想要忘记的事情真的就那么忘记了. One is always on a strange road, watching strange scenery and listening to strange music. Then one day, you will find that the things you try har ...


   一、要有正确的学习态度 1.要勤学苦练。学英语没有捷径可走,要真正掌握英语,达到运用自如的程度, 非下苦功夫不可。下苦功夫就是要进行大量的听、说、读、写训练,使各项技能 达到纯熟的地步。语言知识应该了解,但不下苦功在听、说、读、写上练习,仅 靠死记硬背一些孤立的单词、一些语法条条,是很难掌握英语这一交际工具的。 应该是 Learning English 而不是 Learning about English。就像学游泳、跳芭蕾 舞一样,对其理论掌握再好,不通过反复训练是永远也学不会的。 2.要 ...


   外国语言学及应用语言学 10硕士实招人数 5 11拟招硕士人数 8 预计接收推免生人数 2-3 研究方向 01语言学 02英语教学研究 03计算机在英语教学中的应用 04翻译研究 05英汉对比研究 考试科目 ①101政治理论 ②241二外日语或242德语或243法语 ③619综合英语 ④820写作与评论 覆盖范围 综合英语:在英语专业八级词汇的基础上,考查学生在阅读、词汇、语法、西方国家历史和文化等方面的知识,判断其是否具备完成所学专业学习的英语语言能力。 英语写作与评论(包括一篇翻译评论): ...