常用的英语接待口语, 不管你进不进外企都一 定要看看…

  1.(
  1)询问访客身份: please? 请问您贵姓?
May I have your name,
What company are you from? 的?
您是哪个公司
Could you tell me what company you are representing? 能告诉我您代表什么公司吗? What brings
(
  2)如果碰到了老朋友可以说: you here? 是什么风把你吹来了?
(
  3)询问是否预约,来访目的 an appointment? 约好了吗?
Do you have
Would you give me your business card? 请给我您的名片好吗?
And can I ask what you wish to see him about? 吗? (
  4)让客人稍候片刻: available. I'll see if he is 我能问一下您要见他有何事
请让我看看上司是否方便。
Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。 Would you
(
  5)给客人倒茶,礼貌待客: 你要咖啡还是茶?要什 么
like coffee or tea? How do you like your coffee?
样的咖啡?(是否加奶或糖) (
  6)带客人去见经理: 请坐,琼斯先生和史 密 斯先生几分钟后就到。 Please have a seat,
Mr. Jones and Mr. Smith will see you in few minutes.
Mr. Chen is expecting you. I'll tell him that you're here. 你已 到。 Would you come this way, please? 请随我这边来。 (
  7) 婉言拒绝客人来访: Mr. Chen is occupied at the moment and wants to know if your business is urgent. 忙着,请问您的事情很紧急吗? leave your card? 你的名片好吗? (
  8)一定要为自己争取机会: a few minutes of his time. 钟的时间。 I'll take just 我只要占用他几分 陈先生正 He may want to 陈先生正在等你。我去告诉他
get in touch with you in the future. Would you 他想以后再和你联系。请留下
I'd prefer to explain that to
him directly. 迷路。
我想我最好还是我领你去,以免你

  2.接待:在上一次, 你已经学会为你接待的客人安排 好食宿。下来就该邀请他参加公司的活动了: (
  1)安排各种活动: o'clock. The tea party begins at 7
茶话会在 7 点开始。 Ho
w's the party, Mr. Taylor? 先生?
晚会如何,TAYLOR
T he ceremony will commence as soon as the minister arrives. 庆祝会等部长一来就开始。
Our General Manager can't be here today, so I'm speaking on his behalf. 到会,因此由我代表他讲话。 我们的总经理今天不能
We are going to show you the town while you're here. 你在此逗留期间我们将陪你在城里游览一
番。 Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看? Wh at would you like to do this morning?There is nothing scheduled before lunch. 么?中饭前日程表上没有活动安排。 Is there anything planned for tonight? 么安排? Hav e you anything in mind you'd like to do? 是不是已有打算。 We' ll visit a school in the afternoon as you proposed. 按你的提议,下午我们去参观一所学校。 I think it'd be better for me to take you there so that you won't get lost. 去,以免你迷路。 我想最好还是我领你 你 今晚有什 上午你想干什
We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March
  20. 我们已为你订了二张3月20 日星期一上午10点由上海飞往香港的一等舱机票。 欢迎下次再来: If you would be kind enough
to let me know in advance the date and approximate time of any intended visit,I will make arrangements to be on hand to receive you. 接待你。 对我们的接待工作您满意吗? If you have any complaints to make about our service, we will be quick to make adjustments. 若对我 们的服务有任何不满, 请提出, 我们会很快加以调整。 接待 作为公司的秘书,你是否总会有一些接 对待来访的客人,提供的服 若 蒙提前惠告计划来访日期及大致时间,我将亲自出面
待的工作要去做呢?
务应使他们感到宾至如归(feel at home),语言也要体 贴,处处显示出您的热情周到:
客人到了,询问旅途情况: Mr. Taylor, it's indeed a pleasure to make your acquaintance. Welcome to our company. 先生,与您相识真是荣幸,欢迎来我公司。 TAYLOR
Did you have a good trip? 旅途还顺利吧?
I hope you'll have a pleasant stay here. 希望你此逗留期间愉快。
I hope you've enjoyed your stayin Hangzhou. 得开心。 但愿你在杭州这段时间过
We'll do our best to make your stay here a pleasant one . 你在此逗留期间舒心。 我们将尽力使
You must be very tired
after such a long journey. 旅行,你肯定很累。 去宾馆吧:
经过这么长时间的
既然客人劳累就赶紧安排他 我们已为你订了一个带
We had reserved one single room with
a private bath for you. 浴室的单人间。
Your room is 11
  08. We'll take the elevator up. 11
  08,我们乘电梯上去。 你的房间号码是
You will find Room 201 at the end of the corridor. 能看到 201 房 间。 This way, please. 请这边走。 你走到走廊尽头就
Come with me please! 请跟我来。
如果是外国客人,询问他会中文吗? Chinese? 你会中文吗?
Do you read
What language do you speak? 说哪种语言? 安排好住处以后,领客人吃饭: a cup of coffee or tea?

Would you like
你来杯茶还是咖啡?
Do you want anything to drink? 喝点什么? 向客人提供帮助: 要了解什么,尽管问吧。
你要
If there's anything you'd 如果想
like to know, don't hesitate to ask.
If I can do anything for you, please don't hesitate to letme know. 了。 glad to be of help to you. 所帮助。 如果我能为你做些什么,尽管说好 I'm 我很高兴能对你有
Are there any questions you'd like to ask before we leave ? 出发前,你们还有什么要问的吗
 

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