关于动物的英语单词
  1、 Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。
  2、 Good night. 晚安。
  3、 Have a good time! 祝您过得愉快!
  4、 Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快!
  5、 I’m sorry. 对不起,很抱歉。
  6、 Excuse me. 打扰一下,对不起。
  7、 Sorry to have kept you waiting. 对不起,让您久等了。
  8、 Just a moment, please. 请稍等一下。
  9、 I apologize for this. 我为此道歉。
  10、 Can I help you. 我能帮您吗?
  11、 It’s very kind of you. 您真客气。
  12、 Thank you. 谢谢您。
  13、 You are welcome. 不用谢。
  14、 I am at your service. 乐意为您效劳。
  15、 Turn left/right. 往左/右转。
  16、 This way, please. 请这边走。
  17、 It’s on the second floor. 在二楼。
  18、 Happy birthday! 生日快乐! Happy New Year! 新年快乐! Merry Christmas! 圣诞快乐!
  19、 May I come in? 我可以进来吗?
  20、 May I know your room number and name? 我能知道您的房间号码和姓名吗? 总 台 基本句型 一、预订服务 Good morning. This is Room reservation. May I help you? 早上好,客房预订处,我能为您做什么? What kind of room would you like to reserve ? 您想订哪种类型的房间? A single room or a double room ? 要单人间还是双人房间? For which dates do you want to book the rooms ? 您想订哪几天的房间呢? What time will you be arriving? 您将在何时到达? May I know your name ? 您能告诉我您的名字吗? How long will you be staying? 您将要住多久? I’d like to confirm your reservation. 我要确认一下您的预订。 I’ll check the room availability.
我查查客房预订情况。 You should pay a deposit of US$1000 beforehand . 您应预期付 1000 美元的定金。 There is a 10 per cent discount . 10%的折扣。 二、接待服务 What kind of room would you be prefer? 您要什么样的房间? Have you got a booking? 您预订了吗? A single room or a double room? 要单人间还是双人房间? A double room costs 368 Yuan per night . 双人房的房价是每晚 368 元。 Breakfast is also included. 早餐也包括在内。 May I see your passport? 我能看一下您的护照吗? Could you fill in this form, please? 请您填一下这张登记表好吗? This is your room card and room key? 这是您的房卡和房间钥匙。 Could you sign your name, please? 请您签一下名,好吗? If you leave after 6:00 p.m , you’ll have to pay the full account. 晚上六点以后退房,按全天收费计算. You’ll have to register individually, please. 请你们分开登记。 How would you like to pay , sir , in cash or by credit card ? 先生,请问您是用现金付款还是用信用卡付账? I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked. 非常抱歉,这个季节人多,各种房间都订满了。 Do you know which unit is responsible for the reception? 您知道您是由哪个单位负责接待的吗? Could you keep your room key until you check out ? 请您在住宿期间自己保管钥匙,直到结帐离开。 三、收银服务 Here is your bill . It’s 2000 Yuan in all. 这是您的账单。总共 2000 元。 How would you like to pay , sir , in cash or by credit card ? 先生,请问您是用现金付款还是用信用卡付账?
Please check it and sign here. 请核对一下,在这里签个字。 I will write out a receipt for you . 我给您开一张收据。 May I check the details for you , please? 我能为您核对账单上的详细内容吗? Do you have any charges for this morning? 您今天是否挂帐用酒店的服务? We’ll have to charge you $10 extra. 我们要向您额外收 10 美元。 Did you make any phone calls from room, sir? 先生,您从房间打过电话吗? Excuse me , sir , but I don’t think that will be enough. 先生,对不起,我认为钱数不够。 I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it . 对不起,先生,您的帐单算错了。请稍候,我马上把它改过来。 Is your baggage down yet, sir ? Could you check out after your baggage have been brought down, please? 先生,您的行李拿下来了吗?能请您在行李拿下来后再结帐吗? Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled. 对不起,您的信用卡已经止付。根据银行规定要取消。 四、兑换外币 The rates of exchange are on the board there . 今天的兑换牌价在那里的牌子上。 How much would you like to change? 您要换多少? It’s
  8.10 Yuan RMB for one US dollar? 1 美元兑换
  8.10 元人民币。
情景对话 一、 Check in
  1. C : Good afternoon , sir . Welcome to our hotel . May I help you ? G: Yes. I booked a room one week ago . C: May I have your name please , sir ? G: John Smith. C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct ? G: That’s it . C: Would you please fill in this registration card , sir ? G: Sure . Here you are. I think I’ve filled in everything correctly . C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on… G: October
  24. C: May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 11
  07. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars. G: Yes, I’ll keep it with care , thank you . C: I hope you enjoy yours stay with us.
  2. C: Good afternoon, madam. Can I help you? G: Good afternoon, I want a single room, please . C: Have you made a reservation? G: No, I haven’t. C: How long do you want to stay? G: Three days. C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor. G: Fine. C: May I see your passport? G: Of course. Here you are. C: Thank you. Madam. Could you fill in this form, please? G: Yes. Here it is. C: Thank you, Here is your key. It’s Room 808 on the eight floor. G: Thank you very much. Good night. 二、 Check out
  1. C: Good morning. Can I help you? G: Yes. I would like to check out. Could I have my bill. Please?
C: Certainly, sir, May I know your name and your room number, please ? G: Dennis black, Room 11
  08. C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan. G: The figure seems right. C: How would you like to pay, Mr. Black , in cash or by credit card ? G: In cash. Here is the money. C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .
  2.C: Good morning. Can I help you? G: Yes, I’d like to check out now . C: Can I have your name and room number, please ? G: John smith, room 1208 . C: May I have your room key, please ? G: Sure. Here you are. C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ? G: I’m sorry . What’s the 20 Yuan for ? C: That’s for the drinks you ordered from your room . G: I see . C: How would you like to make payment , Mr. Smith ? G: I’d like to pay in cash . C: That’ll be 2180 Yuan . G: Here you are . C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage. G: Thank you . C: You are welcome , Good-bye . 三、 Reservation
  1. C: Good morning . This is room reservation . May I help you ? G: Yes , I’d like to book a room , please . C: Fine , For which date ? G: For Oct. 1st . C: For how many nights ? G: Two nights. C: A single room or a double room ? G: A double room . C: Could you give me your name , please ? G: Mr. John Cook . C: May I have your telephone number , please ? G: 021-81006382 C: What time do you expect to arrive , sir ? G: At about
  6.p.m . C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd . G: That is right . Good-bye . C: Good-bye and we are looking forward to seeing you .

  2. C: Good morning . Room reservation . Can I help you ? G: I’d like to make a reservation . C: When for ? G: For Sept .9th . C: For how long ? G: About a week . C: Could you hold the line , please ? I’ll check…. Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days . G: That’s all right . C: We’re very sorry , sir . We hope you understand .
礼 宾 部 基本句型 May I take your luggage for you? 我来帮您拿行李,好吗? Just a moment ,please . I’ll bring a luggage cart. 请稍等一下,我去推一辆行李车来。 Don’t worry , sir . Your luggage will be sent up at once . 先生,别担心,您的行李很快就会送上去的。 When you check out , please call number 32 and we’ll help you with your luggage
immediately. 如果您要离店,请打电话
  32,我们会马上帮您运送行李的。 How many pieces of luggage do you have? 请问您有几件行李? Two suitcases and one bag . Is that right? 两只箱子和一个包,对吗? I’ll show you to the Front Desk.. This way please. 让我带您去总台,请走这边。 Is there anything valuable or breakable in your bag? 您包里有贵重或易碎物品吗? May I have your room key , please. 请把您房间的钥匙给我好吗? Most taxi drivers do not speak English . It is helpful if you have your destination written in Chinese. 大多数出租车司机都不会英语,把您要去的目的地用中文写下来,会给您不少帮助。 When you return to the hotel, please show this hotel card to the taxi driver. 当您要返回酒店时,请向出租车司机出示一下酒店名片。 According to regulation, we don’t accept food , combustible , valuable and breakable objects. 根据规定,食品、易燃品、贵重物品和易碎品都不给予保管。 Is this the correct number of bags? 您的行李数目对吗?
情景对话

  1、 Bellman’s service B: Good afternoon ,sir . Welcome to our hotel . G : Thank you . B : How many pieces of luggage do you have ? G : Just these three . B : Two suitcases and one bag . Is that right ? G : Yes , that’s all . B : I’ll show you to the front desk . This way please , I will put your bags by the post over there . G : I see , thanks . B : Another bellman will show you to your room when you have finished checking in . G : Ok , fine . B : Please enjoy your stay .
  2、 Introducing hotels services Bm : Good afternoon , sir and madam . I’m the bellman. Mr.bellow & Mrs bellow : Good afternoon. Bm : Very glad to have you here . Let me carry your baggage . This way , please . (They are going to the elevator entrance) B: Could you tell us something about your hotels services? Bm: Certainly , sir . Ours is a first-rate hotel and chosen as the favorite place to stay by VIPs , official guests and businessmen from many countries . There are over 173 rooms of international standard , all spacious and airy . There are one Chinese restaurants, a deluxe Westernstyle restaurant, large and small banquet halls . M : How about other services ? Bm : Also available are a beauty salon , a swimming pool and tennis….. (Now they are at the elevator entrance) Here we are . Please take this elevator to the 9th floor . The floor attendant will meet you there and show you to room 9
  08. I’ll take the baggage elevator and get your baggage up to your room . B : Thank you . See you then .
  3、 On the way to the room B : Good evening , sir . I’ll show you to your room .you have two suitcases and one bag . Is that correct ? G : Yes , that’s right . B : Is there anything valuable or breakable in your bag ? G : Yes , there is a bottle of whiskey . B : Could you carry this bag , sir ? I’m afraid the contents might break . G : Sure , no problem . B : Thank you , sir . May I have your room key , please ? G : Yes, here you are . B : Thank you , sir . Your room is on the 12th floor , please follow me , your elevator
is this way . G : I see . B : Is this your first time to HangZhou ? G : Yes , it is . B : I hope you’ll have time to see HangZhou . There is a lot to see . G : I’m sure there is . B : This is the 12th floor . Your room is to the right . After you , sir . This way , please .
  4、 Checking baggage B: Good morning ! Madam . Can I help you ? G : Yes , I’d like to check my baggage . B : How many pieces have you got ? G : I’ve got four pieces in all . B: When will you want them ? G: In three days . B : Please keep the name tags. G : Thank you B : Not at all .
  5、 Luggage check ?out B : This is the bell captain’s desk . May I help you ? G : I’m going to check out soon . Could you pick up my luggage . Please ? B : Certainly , sir . May I have your room number , please ? G : Yes , it’s 11
  01. B : Room 11
  01. Very good , sir we’ll send a bellman immediately . Could you wait in you room , please ? G : Ok . B : Good morning ,sir . I’ve come for your bags . G : Thank you . Could you take these two suitcases , please
 

相关内容

关于动物的英语单词

   dog(狗) cat(猫) bird(鸟) monkey(猴子) panda(熊猫) fisn(鱼) pig(猪) 鲸鱼 whale 沙鱼 shark 海龟 sea turtle 海虾 shrimp 海马 sea horse or a hippocampus 螃蟹 crab 海豹 a (true) seal 海狮 a sea lion 海星 a starfish 章鱼 an octopus bear(熊) duck(鸭子) rabbit(兔子) sheep(羊)adder, viper 蝰蛇 ...

计算机有关的英语单词及翻译

   计算机有关的英语单词及翻译 PC:个人计算机 Personal Computer CPU:中央处理器 Central Processing Unit CPU Fan:中央处理器的“散热器”(Fan) MB:主机板 MotherBoard RAM:内存 Random Access Memory,以 PC-代号划分规格,如 PC-133, PC-1066,PC-2700 HDD:硬盘 Hard Disk Drive FDD:软盘 Floopy Disk Drive CD-ROM:光驱 Compa ...

有趣的英语单词

   大写 China 指“中国” ;小写 china 指“瓷器” 。 大写 Japan 指“日本” ;小写 japan 指“日本式漆器” 。 大写 John 指“约翰” ;小写 john 指“厕所” 。 大写 Russia 指“俄罗斯” ;小写 russia 指“俄罗斯皮革” 。 大写 Turkey 指“土耳其” ;小写 turkey 指“火鸡” 。 不少单词似是而非,千万不要望文生义,而误入陷阱。如: one-two 是“拳击中连击两次” ,而不是一种“一二” 。 Two-time 是“对人不 ...

常用的英语单词

   内容:食物(food) 常用汉语 饭店(餐馆) 客栈 餐厅 自助餐厅 中餐厅 西餐厅 食堂 小吃部 外卖部 冷饮店 酒吧 酒馆 大白菜 芥蓝 菠菜/芹菜 翻译 restaurant inn ; tavern dining-hall cafeteria chinese restaurant western-style restaurant canteen snack bar take-away flld restaurant soda fountain bar public house chi ...

最长的英语单词

   英文中最恐怖的单词 1. honorificabilitudinitatibus 这个字是由27个字母组成的。出现在大文豪莎士比亚的剧本「空爱一场」?Love's Labour's Lost?里,意思是「不胜光荣」。 2. antidisestablishmentarianism 这个字是由28个字母组成的。根据范克和华格若尔斯编的「英语新标准辞」里面的解释,这个字的意思是「反对教会与国家分开学说」。它曾被英国首相格来斯顿?William Ewart Gladstone,1809-1898?引 ...

背英语单词技巧

   背英语单词技巧 1、循环记忆法 艾宾浩斯遗忘曲线 人的大脑是一个记忆的宝库,人脑经历过的事物,思考过的问题,体验过的情感和情绪,练习过的动作,都可以成为人 们记忆的内容。例如英文的学习中单词、短语和句子,甚至文章的内容都是通过记忆完成的。从"记"到"忆"是有个过程的,这 其中包括了识记、保持、再认和回忆。有很多 人在学习英语的过程中,只注重了学习当时的记忆效果,孰不知,要想做好学 习的记忆工作,是要下一番工夫的,单纯的注重当时的记忆效果,而忽视了后期的 ...

英语单词词根词典

   外语下载中心 http://down.tingroom.com 英语单词词根词典(一 英语单词词根词典 一) AB-,ABS away,from 分离 字首 ab,abs 源自拉丁文介系词 a,ab 拉丁文的意思是 away,from 等. 通常在拉丁文较常见的介系词形态, 有 a,ab,abs 三种,后接名词为子音开头者用 a,母音开头者用 ab,子音 t 与 q 开头者用 abs. 在拉丁文中即 为字首,如 aberration n. [脱离正轨],abduct v. [诱拐] 等,出自 ...

英语单词

   一. 学习用品 : Pen 钢 笔 pencil 铅 笔 pencil-case 文具盒 ruler 尺子 book 书 bag 包 Comic book 漫画书 postcard 明信片 newspaper 报纸 schoolbag 书包 eraser 橡皮擦 crayon 蜡笔 sharpener 卷 笔 刀 store-book 故事书 math book 数 学 书 Chinese book 语 文 书 English book 英 语 书 magazine 杂志 dictionar ...

英语单词

   英语单词 语言专家谈英语学习 英国莱斯特大学语言学家、雅思考试创始人 Keith & Taylor 教授在福州大学科学报告厅为福 州大学师生 350 余人作了一场题为“英语学习方法”的报告,把自己 30 多年的教学经验和 有效的英语学 习方法介绍给了大家。 “要学的是信息,而不是语言” 我们要学习一个国家的语言就得知道这个国家 的方方面面。要学习英语就得了解英美 国家的社会、经济、人文、历史等各方面的信息。大家请看这个公式: “E≠C; C≠E” ,翻译 成中文就是:英语不等于汉语的 ...

英语单词

   新目标、仁爱教材公用词汇表 词 汇 词 性 词 义 a art. 一(个,件……) able adj 能、能够 about prep. 关于;大约 accident n 事故 across prep. 横过; act n 表演 action n 行动,动作 active adj 活跃的;积极的 activity n. 活动 actor n. 演员 add v. 添加;增加 address n. 通讯处;地址 adult n 成年人 advantage n 有利条件;优点;好处 advertis ...

热门内容

厨房类英语词汇

   分类词汇→ 烹饪→ 烹饪→厨房 kettle 水壶 whistling kettle 鸣笛水壶 whistle 鸣笛 teapot 茶壶 toaster 烤箱 refrigerator-freezer, fridge-freezer 冰箱 dishwasher 洗碗机 draining board 沥 水 板 ( 美 作:drainboard) microwave 微波炉 cooker 灶 (美作:stove) food processor 食品加工机 blender 搅拌机 fruit a ...

两小时掌握学英语的秘诀

   两小时掌握学英语的秘诀 作者:张少强 制作人:小米 说明:在书店偶然遇见了这本书,我读后,自我感觉对英语有了一个全新的认识。我想,好东西总是和大 家分享才更快乐,所以就制作了这个电子版的图书,希望大家看完后觉得好的话,就去书店支持正版哦! 致读者 为什么众多国人苦学英语十年,却仍在抱怨自己的英语水平很差? 为什么有的人仅通过六个月的努力,其英语水平就发生脱胎换骨的变化? 答案非常简单:掌握正确的学习方法是一切学习的首要任务! 阅读本书大约需要两个小时,但却可以让你的英语学习发生翻天覆地的变化 ...

浅谈英语语法教学的方法

   浅谈英语语法教学的方法 语法是用词造句规则的综合。 教学语法的目的, 是使学生学习基本语法, 更好地进行听、 说、 读、 写等语言实践活动。 像多数现代语言教材一样, 这套教科书是通过实例教学语法的。 学生所听到的和所看到的是在一定情景之中使用的语言, 基本句型结构反复使用, 反复操练, 通过大量的语言实践,他们会达到不假思索脱口而出的地步;对于一些语言现象,学生自己 就可以逐步发现规律,归纳出语法规则。 由于英语和汉语在语法方面差异甚大, 这就给中国学生在学习英语语法时增加了不少困 难,因 ...

2010年12月英语四级考试作文预测及范文(2)

   预测 一 Attend Your Classes Regularly Nowadays it is a very common phenomenon that some university students are late for or even absent from classes. And still there are some students who slip o ut of the classroom before the class is over. Class atte ...

2010年上海市中考英语定位模拟卷(一)

   www.zk5u.com 中考资源网 上海中考英语定位模拟卷( 上海中考英语定位模拟卷(一) Part1 Listening(第一部分 听力) 听力) ( Ⅱ Listen to the dialogue and choose the best answer to the question you hear 根据你听到的 ( 对话和问题,选出最恰当的答案)(共 : 对话和问题,选出最恰当的答案)(共 10 分) ( ( ) 7 A To 3rd Street B To a little pa ...