Unit 2 Letters, faxes and memos

  2.1 It's in the mail Choose the missing words from the box. The first one is done for you as an example. memorandum courier pencil reference registered enclose zip code post code acknowledge printer stationery word-processed
  1. A clear layout is important in a letter.
  2. I a cheque for £
  19.
  99.
  3. An urgent document may be sent by instead of by mail.
  4. Your ref. is short for Your . on a letter to the USA.
  5. Remember to put the
  6. Remember to put the on a letter to the UK.
  7. If you sign a letter on someone else's behalf, add the letters person's name.
  8. We receipt of your letter.
  9. That flashing light means the is out of paper.
  10. Letters used to be typed, but now they are
  11. Paper, envelopes, paper clips, etc. are all items of .
  12. Memo is short for . you can erase them easily.
  13. If you make notes in
  14. Valuable items can be sent by mail. .
  15. This unit is all about clear p.p.
before the
other

  2.2 Can you tell me how to spell that? A. Look at the pairs of words below: one word in each pair or wrongly spelt, the other correctly spelt. Decide which spellings are correct and underline the correct ones. B. Play the recording and PAUSE it after each number. Then spell the correct word out loud, like this: Recorded voce: one. YOU?PAUSE the recording then speak: A-C-K-N-O-W-L-E-D-G-E?then release PAUSE. Recorded voice giving model answer: Acknowledge: A-C-K-N-O-W-L-E-D-G-E. 1 acknowlege acknowledge 2 accommodation accommodation 3 aquire acquire 4 across across 5 adress address 6 altogether altogether 7 approximatively approximately 8 independent independent 9 itinerery itinerary 10 permanent permanent 11 pronounciation pronunciation 12 received received 13 reccomend recommend 14 recipient recipient
15 separate separate
  2.3 Correcting spelling and punctuation mistakes A. This extract has 13 spelling mistakes. Find the mistakes and correct them. Dear Madame, Thank you very much for your letter and the inclosed literature, wich we recieved on Thursday 7 July. The infomation it contained was quiet interesting and we would like futher details on several produkts in the cataloge:
No. 44/77 No. 78/612 No.34/009
Is this availaible in white? What is the diskount price of this for orders of over 500 peices? Is this compatable with your 55/88 device?
B. This extract has several punctuation mistakes. Find the mistake and correct them.
I am afraid, that we have not been able to contact you by telephone My secretary called throughout the day yesterday at half hourly-interval's but was told that you were not available"; please contact me personally as soon as possible. Because we need to check a number of detail's in your order? You can reach me by telephone at any time this afternoon or tomorrow morning. Our office hours' are
  8.30 to 5 you can leave a message for me, to call you back if necessary.

  2.4 Abbreviations
  1. Just as Rd is short for Road , St are short for and
  2. 12/7/99 means 1999 in Britain but it means 1999 in America.
  3. #24 in the USA and No.24 in Britain both mean
  24.
  4. On an envelope c/o means and Attn means that the letter is for the of a particular person.
  5. In a report or textbook eg means , ie means and etc.or etc stands for
  6. A British firm's name may be followed by the abbreviation plc or PLC (short for ), Ltd ( ) or & Co. ( ).
  7. An American firm's name may be followed by Corp. ( ) or Inc.( ).
  8. If you buy something by mail order the price may not include p&p ( ) and ). VAT(

  9. At the end of a business letter you may see the abbreviations c.c. ( ), enc. or encl. ( ). But only an informal letter would have a P.S. ( ) at the end.
  10. What do these abbreviations stand for? @ ¥3,000 ea. ) Cambridge University Press 2000 ( TM Apple Macintosh WYSIWYG
  2.5 Make a good impression We think that you'll agree that this letter doesn't make a very good impression on the reader. 1 Decide what parts can be improved to give a better impression. 2 Rewrite the letter in your own words. 3 Compare your version with the letter in the Answer Key. Dear Mr Brown, What an unexpected pleasure to hear from you after all this time! We thought you must have forgotten us since you placed your previous order with us two years ago. May I tale this opportunity of enclosing for your attention our new catalogue and price lists. One of he things you'll probably notice is that all the prices have gone up by 15% since your last order but still, never mind, everyone else's have gone up too ? even yours I expect! Nevertheless, for your current order, we shall be delighted to supply you at the old price, so you're quite lucky. Oh, and another thing, I nearly forgot: you can contact us by fax if you feel like it. The number is 998321, all right? So, there we are, nice to be writing to you again. Yours faithfully, A. Burke Sales Director
References

  2.1 It's in the mail
  1. clear
  2. enclose
  3. courier
  4. reference
  5. zip code
  6. post code
  7. p.p.
  8. acknowledge
  9. printer
  10. word-processed
  11. stationery
  12. memorandum
  13. pencil
  14. registered

  2.2 Can you tell me how to spell that? The correct spellings are given in the recording: In the odd-numbered sentences, the second spelling is correct. In the even-numbered sentences, the first spelling is correct. Make sure you can spell the words out loud easily and fluently, and not just write them correctly.
  2.3 Correcting spelling and punctuation mistakes A. These are the 13 spelling mistakes: Madam enclosed which received information quite further products catalogue or catalog available discount pieces compatible B. The punctuation mistakes have been corrected here. I am afraid that we have not been able to contact you by telephone. My secretary called throughout the day yesterday at half-hourly intervals but was told that you were "not available". Please contact me personally as soon as possible because we need to check a number of details in your order. You can reach me by telephone at any time this afternoon or tomorrow morning. Our office hours are
  8.30 to
  5. You can leave a message for me to call you back if necessary.
  2.4 Abbreviations
  1. Street Square
  2. 12th July,7th December
  3. number
  4. care of attention
  5. for example that is and so on (et cetera)
  6. public limited company Limited and Company
  7. Corporation Incorporated
  8. postage and packing value added tax
  9. carbon copy enclosed/enclosures postscript
  10. at 3,000 yen each copyright registered trade mark trade mark `What you see is what you get'
  2.5 Make a good impression This improved version of Mr Burke's letter shows just one way the letter could be written -many variations are possible.
Dear Mr Brown, Thank you very much for your order. Unfortunately, in common with other suppliers, our prices have risen since you placed an order with us two years ago, but you will be pleased to hear that we will supply your current order at the old price. 1 enclose our new catalogue and price lists, which contain several exciting new products and our latest prices. I will keep you fully informed about the progress of your order. If you would like to get in touch with me urgently, our new fax number is 998321 or, of course, you may prefer to phone me. Yours sincerely, A. Burke Sales Director
 

相关内容

剑桥商务英语教程(华夏版)自测习题集unit 2练习

   Unit 2 Letters, faxes and memos 2.1 It's in the mail Choose the missing words from the box. The first one is done for you as an example. memorandum courier pencil reference registered enclose zip code post code acknowledge printer stationery word-p ...

pep人教版六年级英语下册 unit 2 练习题

   六年级第二单元考核题 姓名 班级 评分 一、 听音,选择。 (10 分) ( )1、A: hand B: head C: hen ( )2、A: house B: horse C: mouth ( )3、A: soap B: south C: arouse ( )4、A: bored B: ball C: call B: have a sore throat C: have a headache ( )5、A: have a cold ( )6、A: count B: cold C: now ...

新编剑桥商务英语unit 9

   Module 9 9.1 Branding 1 2 3 4 Reading: What’s that smell? Speaking: Discussing branding Grammar: Relative clauses Reading: Chinese luxury obsession Reading: What’s that smell? 1. What is your favorite brand of …? " coffee? " soap? " clothes? Tell y ...

新编剑桥商务英语unit 3

   Module 3 3.1Business topic: Starting a business 3.2 Business skills: Leaving and taking messages 3.1 Business topic: Starting a business Vocabulary: Types of business Reading: We wanna hold your hand Listening: Advices on franchises & Planning ...

新编剑桥商务英语unit 1

   Business English Module 1 Business topic 1.1 Ways of working 1.2 Making contacts 1.1 Ways of working Vocabulary Different ways of working Reading How to job-share Listening Working from home Speaking 1.1 Ways of working A mini-presentation Vocabula ...

商务英语口语学习??unit1

   Part I 1. We’d like to express out desire to establish business relations with you on the basis of equally, mutual benefit and the exchange of needed goods. 我方希望能在平等、互利、互通有无的基础上与贵司建立业务关系。 2. In order to extend our export business to your country, w ...

全新版大学英语综合教程2 unit2 课文翻译

   Unit Two 美国乡巴佬首富 阿特?哈里斯 他穿上餐服准备到美国首富的生日聚会上去担任侍者。在他的想象里,他定然会看到:豪宅,主人天天要坐的罗尔斯?罗伊斯轿车,戴着钻石颈圈的家犬,到处可见的仆人。 他动身前往那所宅邸,开着车穿过本顿维尔镇冷冷清清的市政广场。本顿维尔镇是阿肯色州一个人口仅有9,920的偏远小镇,萨姆?沃尔顿就在该镇从一个专卖廉价商品的小店起家,逐渐发展成为价值60亿美金资产的折扣连锁店沃尔玛公司。 侍者上了一条乡间车道,转过一个标着“萨姆和海伦?沃尔顿”的信箱,在一 ...

pep 人教版 六年级英语 下册 unit 3 练习题

   六年级英语下册第三单元检测题 班级 姓名 成绩 听力部分 一、听音,选择(共 10 题,每小题 1 分) ( ( ( ( ( ( ( ( ( ( ) 1、A. hurt ) 2、A. went ) 3、A. ) 4、A. ) 5、A. bag leave thin B. head B. wet B. B. bed left C. hand C. want C. bad C. laugh C. thank C . what colour C. last month C. I have 22. ...

pep 人教版 六年级英语下册 unit 1 练习题

   六年级英语下册 第一单元练习题 Name 听力部分 一、听录音, 选出跟录音相符合的一项。(5 分) ( ) 1. A. tall B. taller C. ball ( ) 2. A. 154 cm tall B. 134 cm tall C. 154 cm long ( ) 3. A. my feet B. my arms C. my legs ( ) 4. A. How tall are you? B. How old are you? C. How are you? ( ) 5. A ...

新目标英语七年级下册unit2单元同步练习二

   Unit 2 Where's the post office? [学习要求] 学习要求] 1, 掌握方位介词及词组: on, near, between, next to, across from, in front of, behind. 2, 掌握 "where"开头的特殊疑问句. 3, 掌握问路和指路的常用语. Is there a bank near here? Yes, there's a bank on Center Street. Where's the s ...

热门内容

常用食物类英语单词

   几种食物的英文单词 sandwich hamburger coke milk tea hot cold juice ham egg egg biscuit toast bacon soy sauce chili sauce straw sweet soybean milk salty soybean milk steamed bun stuffed steamed bun rice milk orange juice bread onion rings soup iced drinks lu ...

八年级英语Unit1Topic2基础练习题

   八年级英语 Unit1Topic2 基础练习题 I.词汇 1..The box is too heavy. Can you do me a f? 2.The naughty(淘气)boy is so cthat he often forgets his schoolbag. 3. I’m sorry for 4. We believe you can do 5. Who (lose) your book. (well) next time. (invent) basketball in 18 ...

学英语经典美剧

   1.《Friends》【这就不用说了,绝对是必看,9.8 分】 2.《Everybody Loves Raymond》【24 分钟的家庭喜剧,老实话,不好看,不能 跟 Friends 比,但是它是典型的美国生活英语,比 Friends 里的有用,7.5 分】 3.《Joey》【好笑还是很好笑的,但是没继续出下去,当然也是很不及 Friends 的,8.5 分】 4.《Prison Break》【基本来说,PB 就是大家美剧的敲门砖,看是都要看的, 第二季起看不看就无所谓了, 第三季刚开始精彩 ...

2005年全国高考英语试题及答案(北京卷)

   蓝天家教网 http://www.ltjiajiao.com 伴您快乐成长 年普通高等学校招生考试全国统一考试英语(北京卷) 2005 年普通高等学校招生考试全国统一考试英语(北京卷) 本试卷分第Ⅰ卷(选择题)和第Ⅱ卷(非选择题)两部分.第Ⅰ卷 1 至 16 页.第Ⅱ卷 17-20 页,共 150 分.考试时间 120 分钟.考试结束后,将本试卷和答题卡一并交回. 第Ⅰ卷(选择题 共 115 分) 注意事项: 1.答第Ⅰ卷前,考生务必将自己的姓名,准考证号,考试科目涂写在答题卡. 2.每小题 ...

全新版大学英语第二版综合教程2第四课课后答案

   Unit 4 The Virtual World Text A: A Virtual Life Language Sense Enhancement (P. 69) 1) routine 2) for company 3) unemployment 4) externally 5) drug abuse 6) restore 7) fled 8) gym 9) set apart 10) appointments Vocabulary (p. 99) 1. Fill in the gaps ...