当你走进雇主的办公室,先介绍自己,握手,微笑很重要。此后第一句话往往是打开局面的,通常面试人 员会问:
How are you today? Did you have any trouble finding us? What do you think of the weather lately?
他们的语调可能会很友好,因为他们也希望你放松,尽量发挥你自己的水平。这时候你要有简单爽快而有 礼貌的回应,如:
对方问:How are you today? 好的回答是:I''m fine thank you, and you? 或 I''m well thank you.
不好的回答是:So, so 或 OK 或 Not so well
面试过程中最重要的部分是表述自己的学历,工作经验和资历。这些是和你应聘工作直接相关的。
学历方面:记住你的学历是在以前完成的,要用过去时态。例如:
I attended the University of Beijing from 1990 to 19
  93. I graduated with a degree in civic engineering.
如果你现在还是学生,那么应用现在时态,例如:
I am currently studying at the University of York and will graduate with a degree in Economi cs in the coming spring. I am studying English at the Seneca Community College.
记得要告诉雇主,你仍然在不断改善你的英语,比如你每周还上几小时的英语课。因为英文不是你的母语, 他们对此可能会有顾虑。
工作经验和资历无疑是面试中最重要的部分。所以雇主很想知道个中的许多细节。雇主想知道你到底做过 什么,做得好不好。因此你不要谦虚,把最好的成绩和方面表达出来。
当谈到你目前在做的工作时你可以用现在完成进行时,表示你不但一直在这样做,而且将来也会持续下去:
ABC Engineering Inc. have employed me for the last 3 years as a salesperson. I have been cre ating customer contacts for 6 months.
但谈到以前的工作时用过去时:
I was employed by Jackson''s Ltd. from 1995 to 1997 as a office manager. I worked as a production supervisor at the Heitz while I was living in New York.
当谈及以前的工作成绩和表现,尽量用一些主动的,积极的,令人印象深刻的动词,比用名词或者系动词 词组效果好。比如与其说 My job is to assist the senior scientist with unit testing 不如说 I ass isted the senior scientist with unit testing.与其说 I was responsible for the business needs analysis 不如说 I analyzed the business needs.
以下是一些非常好的动词来帮助你表达你干得多好: acted accomplished adapted administered advanced advised allocated analyzed applied approved arbitrated arranged assisted attained blended brought built carried out catalogued changed classified collaborated compared completed computed conceived conducted constructed consulted contracted controlled cooperated coordinated corrected counseled created dealt decided decreased defined delegated derived designated detected developed devised directed discovered distributed documented doubled edited encouraged engineered enlarged escalated established estimated evaluated examined expanded experienced explored facilitated finalized formulated founded functioned governed grouped guided handled harmonized harnessed headed identified implemented improved increased indexed initiated inspected installed instituted interpreted introduced invented investigated justified led localized located made managed maintained mechanized merged moderated motivated negotiated opened operated organized originated overcame perceived performed pioneered planned prepared presented presided processed programmed promoted provided purchased raised recommended recorded recruited rectified
redesigned repaired replaced restored reversed reviewed revised saved screened selected serviced set up solved sorted sparked specified started stimulated strengthened summarized supervised supported systematized tested trained transacted transcribed transformed tripled upgraded validated varied verified vitalized won wrote
而这些是一些很好的形容词来形容你的工作能力和个性品德: accurate active adaptable adept broad-minded competent conscientious creative dependable determined diplomatic discreet efficient energetic enterprising enthusiastic experienced fair firm genuine honest innovative logical loyal mature methodical motivated objective
outgoing personable pleasant positive practical productive reliable resourceful self disciplined sense of humor sensitive sincere successful tactful trustworthy
上一期我们讨论了面试英文的基本要求,这次我们来谈谈面试中最常问的题目以及如何对答为妥。
问: Tell me about yourself. 答: I was born and raised in Dalian, China. I attended the University of Beijing and receive d my master''s degree in Economics. I have worked for 5 years as a financial consultant in B eijing for various companies including Rossi Consultants, People''s Insurance of China and P epsi. I enjoy playing soccer in my free time and traveling.
答: I''ve just graduated from the University of Toronto with a degree in Computers Science. During the summers, I worked as a systems administrator for a small company to help pay for my education.
评语: 这个问题的目的是想大概地了解你,所以无需讲太多细节的东西。你的回答通常会帮助面试官决定 下个问题问什么。除了给对方一个整体的印象,最重要的是着重讲和工作有关的经验。工作经验是大多数 面试中最重要的环节,比学历更重要。
问: What type of position are you looking for? 答: I''m interested in an entry level (beginning) position. 答: I''m looking for a position in which I can utilize my experience. 答: I would like any position for which I qualify.
评语:对于一个英语非母语的申请人,许多公司期望你能从低做起,慢慢弥补语言方面的不足。就算你以前 很成功有多年经验,也应当有这个心理准备。
问: Are you interested in a full-time or part-time position? 答: I am more interested in a full-time position. However, I would also consider a part-time position.
评语: 尽量留最大的余地争取机会。因为只要工作拿到了,以后的事情就容易把握,主动性大多了。
问: Can you tell me about your responsibilities at your last job? 答: I advised customers on financial matters. After I consulted the customer, I completed a customer inquiry form and catalogued the information in our database. I then collaborated wi th colleagues to prepare the best possible package for the client. The clients were then pre sented with a summarized report on their financial activities that I formulated on a quarter ly basis.
评语: 提到过往工作经验时,注意越详细越好。新移民最容易犯的错误之一是讲过去经历时太过笼统。雇 主是想知道你到底做什么以及你做得怎么样,你讲得越详细,他们就越能知道你是否在行。你可以换着用 一些不同的词汇来形容,而且尽量不要每句话都用“I”开头。记得用过去时态。
问: What is your greatest strength? 答: I work well under pressure. When there is a deadline (a time by which the work must be f inished), I can focus on the task at hand (current project) and structure my work schedule w ell. I remember one week when I had to get 6 new customer reports out by Friday at
  5. I fini shed all the reports ahead of time without having to work overtime.
答: I am an excellent communicator. People trust me and come to me for advice. One afternoon, my colleague was involved with a troublesome (difficult) customer who felt he was not being served well. I made the customer a cup of coffee and invited both my colleague and the clie nt to my desk where we solved the problem together.
答: I am a trouble shooter. When there was a problem at my last job, the manager would alway s ask me to solve it. Last summer, the LAN server at work crashed. The manager was desperate and called me in (requested my help) to get the LAN back online. After taking a look at the daily backup, I detected the problem and the LAN was up and running (working) within the ho ur.
评语: 不用谦虚,充满自信地把自己最好的方面都抖出来。记得要给一些具体的例子,举例时变化用词。
问: What is your greatest weakness? 答: I am overzealous (work too hard) and become nervous when my co-workers are not pulling t heir weight (doing their job). However, I am aware of this problem, and before I say anythin g to anyone, I ask myself why the colleague is having difficulties.
答: I tend to spend too much time making sure the customer is satisified. However, I began s etting time-limits for myself If I noticed this happening.
评语: 这其实是一个很巧妙的问题,你要讲得出一个其实是优点的缺点。比如工作太认真啦,对自己对人 要求很高啦,工作很追求完美啦,等等。在讲到缺点后要记得说你一直在致力于改善。
问:Why do you want to work for us? 答: After following your firms progress for the last 3 years, I am convinced that Smith and Sons are becoming one of the market leaders and I would like to be part of the team.
答: I am impressed by the qualitiy of your products. I am sure that I would be a convincing salesman because I truly believe that the Atomizer is the best product on the market today.
评语: 对这个问题你要事前做研究,通过看公司网站,其他有关信息等。越了解公司,对你越有利。
问: When can you begin? 答: Immediately. 答: As soon as you would like me to begin.
评语: 充分表示你想要工作!
以上只是一些最基本的面试问答。对于英语非母语的人来说,最重要和最难的是用英语讲述大量细节,尤 其是复杂的细节。然而,雇主是很有必要知道你能否把工作范畴内的细节表达清楚,这对你是否胜任至关 重要。不要太过担心语法问题。只要用词够多,内容够细,只要不影响理解,语法往往不是那么重要。
面试时招聘人员总会问你:"Do you have any questions?"以前我们讲过,面试十七大忌中其中一忌就是 用"nothing"来回答这个问题。问什么问题,对你的印象分有帮助,显示你是一个用心的人。一般来说,围 绕着这些话题来问比较得体:
the competitive environment in which the organization operates 公司营运所处的竞争环境 executive management styles 管理高层的风格 what obstacles the organization anticipates in meeting its goals 公司在达到其目标过程中预计 会遇到什么障碍 how the organization''s goals have changed over the past three to five years 公司的经营方向 在过去三到五年内有什么变化
第一次面试,或者在双方未有确定的意向以前,除非是已经到了签 OFFER 的阶段,最好不要问待遇如何。 那样显得你更关心公司能为你做什么,而不是你为公司能做什么。
具体来说,你可以问以下问题:

  1. What are the main objectives and responsibilities of the position?
  2. How does the company expect these objectives to be met?
  3. What obstacles are commonly encountered in reaching these objectives?
  4. What is the desired time frame for reaching the objectives?
  5. What resources are available from the company and what must be found elsewhere to reach t he objectives?
上次我们讲了在面试时可以问招聘人员的问题,主要是围绕着对该公司,该行业的认识和发展来提问。这 次我们来看看哪些问题是可以探测面试官对这次面试的印象以及有没有下一步安排。

  1. Have you had a chance to review my resume? 别以为这是个多余的问题,事实上,不少的面试人员事前并没有看过应聘者的简历,就匆匆忙忙开始了面 谈。他们一边面试一边看你的简历。这个问题是个开场白,如果他们没有看过你的简历,通常也不会承认, 可能会说:" I haven''t had the chance to review it in details as I would like to."(其实就是一 次也没看过。)不要为此懊丧,没看过的话,正好可以说,"well, maybe it is helpful for me to talk about the highlights of my qualifications." 就好象一个销售人员在推销产品之前,总是问“你对这 个产品有什么认识/了解吗?”然后再开始自己的陈述。即使他们说已经看过你的简历,你一样可以说:" So let me talk about the highlights of my qualifitions."

  2. Is there anything else I can tell you about my qualifications? 有可能的话,尽量用"qualifications"代替"experience"。前者代表了取得的成绩,更加突出了你是有才 之士,相比之下后者比较中性,被动。问这个问题,有益无害,只要面试官说 Yes,你就有更多的机会把 最好的料子亮出来。越能让对方说 Yes,你在他们眼中就越有价值,留下的印象越深。这是在首次和第二 次面试中值得问的问题(假设面试总共有三次的话)。

  3. I''ve read the job description, of course, but how would you describe the nature and duti es of this job? 乍看这个问题显得明知故问,其实不然。你对这份工作有你的理解,而招聘人员也许有他自己的看法,和 登出来的招聘要求并不完全一样。通过他们对这份工作的描述,至少你可以听出来什么是最重
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