商务实用电话英语集锦
电话 英语 之如何电话安慰 How are you today ? 你今天怎么样了? How are you feeling today ? 你今天感觉怎么样? I feel faint . 我感到头昏. Take it easy . 放心吧. Don't worry .everything will turn out all right . 不要担心,一切都会好的. Cheer up .It could have happened to anybody . 振作起来这种事情谁都会遇到. What a paity !I know how it feels . 我知道那种感受.
电话
英语
之电话留言篇
中国家庭并不常用电话答录机(Answering Machine),但在北美家庭,几乎家家都用.外 来电话拨入时,若该电话号码的主人不在,就会让拨入者听到一段留言,这叫 Answer.绝 大多数的 Answer 都是千篇一律的:说明主人不在,请拨入者留下简短信息及姓名电话号 码等.以下几则特别的 Answer 体现了美国佬的幽默,你能体会出其幽默所在吗? 同时, 本人希望读者能举一反三, 从美国家庭电话留言中学到一些有用的东西, 从而可以应用到商 务电话留言当中来:
  1) My wife and I can't come to the phone right now, but if you'll leave your name and number, we'll get back to you as soon as we're finished.
  2) Hi. This is John. If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution,
商务实用电话英语集锦
you didn't lend me enough money. If you are my friends, you owe me money. If you are a female, don't worry, I have plenty of money.
  3) Hi, I'm not home right now but my answering machine is, so you can talk to it instead. Wait for the beep(beep:主人的 Answer 讲完以后,Answer Machine 会发出一声 beep, 这时候来电话者就可以开始留言了.).
  4) Hi! John's answering machine is broken. This is his refrigerator. Please speak very slowly, and I'll stick your message to myself with one of these magnets(磁铁). 注:通常情况下,来电话者面对录音讲话都不太自然,所以语言往往很急促,三句两句 话就完了.这可苦坏了接听留言的主人,听多少遍都听不清留言者到底是谁,讲了些什么. 对于母语非英文的人, 这种感觉会更深. 所以, 以下这两段幽默干脆就首先告诉电话拨入者, 我的 Answer Machine 不好使,你且慢慢来.
  5) Hello, this is Sally's microwave. Her answering machine just eloped(私奔) with her tape deck(磁带驱动器), so I'm stuck with taking her calls. Say, if you want anything cooked while you leave your message, just hold it up to the phone.
  6) Hello, you are talking to a machine. I am capable of receiving messages. My owners do not need siding(墙板,壁板), windows, or a hot tub(浴盆), and their carpets are clean. They give to charity(慈善团体) through their office and do not need their picture taken. If you're still with me, leave your name and number and they will get back to you.
  7) Hi. I am probably home. I'm just avoiding someone I don't like. Leave me a message, and if I don't call back, it's you.
  8) This is not an answering machine -- this is a telepathic(心灵感应术) thought- recording device. After the tone, think about your name, your reason for calling and a number where I can reach you, and I'll think about returning your call. 注: tone: 与对第
  3) beep 的注释含义完全一样, 句 主人的 Answer 讲完以后, Answer Machine 会发出一声 beep, 这时候来电话者就可以开始留言了.
商务实用电话英语集锦

  9) Hi, this is George. I'm sorry I can't answer the phone right now. Leave a message, and then wait by your phone until I call you back.
  6) Hello, you are talking to a machine. I am capable of receiving messages. My owners do not need siding(墙板,壁板), windows, or a hot tub(浴盆), and their carpets are clean. They give to charity(慈善团体) through their office and do not need their picture taken. If you're still with me, leave your name and number and they will get back to you.
  10) If you are a burglar(夜贼), then we're probably at home cleaning our weapons right now and can't come to the phone. Otherwise, we probably aren't home and it's safe to leave us a message.
  11) You're growing tired. Your eyelids(眼皮) are getting heavy. You feel very sleepy now. You are gradually losing your willpower(毅力) and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to(感到无助而被迫做某事) leave your name, number, and a message.
  12) Please leave a message. However, you have the right to remain silent. Everything you say will be recorded and will be used by us. 注:you have the right to remain silent:电影电视里警察出示逮捕令时常讲的一 句话.西方社会讲究人权,任何疑犯在未审判之前不得认为有罪,因而不能逼供,更不可拷 打:他们有权保持沉默.
  13) Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. Sonya likes doing it up and down, and I like doing it left to right ... real slowly. So leave a message, and when we're done brushing our teeth, we'll get back to you.
电话
英语
之报价篇
(
  1) A: We can offer you this in different levels of quality. A:这产品我们有三种 不同等级的品质. B: Is there much of a difference in price ? B:价钱也有很大的分别吧? A: Yes ,the economy model is about 30% less. A:是的, 经济型的大约便宜 30%.
商务实用电话英语集锦
B: We'll take that one . B:我们就买那种. (
  2) A: Is this going to satisfy your requirements ? A:这种的合你的要求吗? B: Actually , it is more than we need . B:事实上,已超出我们所需要的. A: We can give you a little cheaper model . A:我们可以提供你便宜一点的型式. B: Let me see the specifications for that . B:让我看看它的规格说明书吧. (
  3) A: You're asking too much for this part . A:这零件你们要价太高了.
B: we have some cheaper ones .. B:我们有便宜一点的. A: What is the price difference ? A:价钱差多少 B: The basic model will cost about 10% less . (
  4) B:基本型的便宜约 10%左右.
A: How many different models of this do you offer? A:这个你们有多少种
不同的型式 B: We have five different ones . B:五种 A: Is there much of a price difference . A:价钱有很大的差别吗? B: Yes, so we had better look over your specifications. B:是的,所以我们最好 先把您的规格说明细看一遍. (
  5) 怎么顺. B: What was wrong? B:有什么问题吗? A: We were developing too much waste . A:生产出来的废品太多了. B: I suggest you go up to our next higher price level. B:我建议您采用我们价格 再高一级的货 (
  6) A: Did the material work out well for you ? A:那些材料进行的顺利吗? A: The last order didn't work out too well for us A:上回订的货用起来不
B: Not really . B:不怎么好. A: What was wrong? A:怎么啦? B: We felt that the price was too high for the quality . B:我们觉得以这样的品 质价钱太高了. (
  7) A: Has our material been all right ? A:我们的原材料没问题吧? B: I'm afraid not . B:有问题呢. A: Maybe you should order a little better quality A:也许您应该买品质好一点的
商务实用电话英语集锦
B: Yes, we might have to do that . B:是呀,恐怕只有这么做了 (
  8) 工厂, B: Is there something wrong . B:出了什么事吗. A: Yes ,your last shipment wasn't up to par . A:嗯,你上次送去的货没有达到标 准. B: Let 's go out and have a look at it . B:走,我们去看看? (
  9) A: I want you to look at this material . A:我要你看看这材料! B: Is this from our last shipment ? B:这是上次叫的货吗? A: Yes ,it is . A:是啊. B: I can see why you are having some problems with it . B:我明白为什么你用 起来会有问题了. (
  10) A: I would suggest that you use this material instead of that . A:我建 A: I think you had better come out to the factory . A:我看你最好走一趟
议你改用这种替代那种. B: But that costs more . B:可是那样成本较高. A: But you will get less waste from this . A:但可以减少浪费. B: We'll try it once . B:那么就试一次看看吧.
(
  11) A: Our manufacturing costs have gone up too much . A:我们的制造成本 增加太多了. B: You might try one of our cheaper components . B:你试试这种较便宜的组件 怎样? A: Let's take a look at your price list again A:我再看一次你们的价目表吧. B: Sure . I'll bring it in next week . B:好哇 ,我下个礼拜带过来. (
  12) A: This is the best material we have to offer . A:这是本公司所供应的
最好的原料. B: Actually ,I don't think we need it to be this good . B:说实在的,我并不认为 我们用得着这么好的, A: I can let you have this kind cheaper . A:我可以算你便宜一点.
商务实用电话英语集锦
B: Let's do that . B:那就这么说定吧? (
  13) A: How is the new material working out for you ? A:新原料用得如何? B: Fine .we're saving a lot of money with it . B:不错,节省了不少的钱 A: I'm glad to hear that . A:听你这么说真高兴. B: It was a good suggestion .thanks . B:你建议得不错,谢谢. (
  14) A: How many would you like to order ? A:您要订多少?
B: Is there a minimum order ? B:有最低订购量的限制吗? A: No ,we can ship in lots of any size . A:没有,任何数量都可以出货. B: We'll try one case of this . B:那么,这种的就试一箱吧 (
  15) A: We're ready to take your order now. A:你们现在可以下订单了.
B: We want to try this component as a sample. B:这种组件我们想试个样品看看. A: I can send one for you to try . A:我们可以寄个给你试用. B: Yes , please do that . B:好,那就麻烦你了. (
  16) A: How many would you like to order ? A: 您要订多少?
B: How do they come packaged ? B:货是怎样装的呢 A: In cases of 1
  00. A:一箱装 100 个. B: We'll take 5
  00. B:我们要 500 个 (
  17) A: We need seven of these . A:我们要七个这种的.
B: They come in cases of five . B:它们是五个一箱. A: Then ,send two cases please . A:这样的话,就送两箱吧. B: Good . thank you for the order . B:好的,谢谢你的订货. (
  18) A: We can't handle an order that small . A:这么少的数量,我们不能接受
B: What is the minimum we would have to order . B:那么我们至少得订多少呢. A: 300 pieces . A:300 个 B: I see ,send those ,then . B:哦,那就 300 个吧. (
  19) A: We have a problem with your order .
B: What is it ? A: We can't split open a case to fill your order . B: I'll see if we can take the whole case .
商务实用电话英语集锦
A:你订的货有点问题. B:什么问题. A:因为我们不能拆箱来凑足你的订量. B:那我考虑看看是不是可以买整箱. (
  20) A: Do you offer any quantity discounts ?
B: No, we don't. A: Then give us three cases of this . A:大量购买有折扣吗? B:不,没有. A:那么这种的就买三箱好了. (
  21) A: You could save a lot if you would order a little more .
B: How could we do that ? A: We offer a discount for large orders . B: Let me take another look at our requirements . A:如果你单子下得多一点,可以省不少的钱. B:怎么说呢? A:我们对大量订购有打折. B:那我们看看我们的需要量有多少 (
  22) A: Your prices seem a little high .
B: We could make them lower for you . A: How ? B: If you order in large lots , we'll reduce the price . A:你们的价钱高了一些. B:我们可以算你便宜一点. A:怎么做呢? B:如果你大量订购,我们可以降价 (
  23) A: We can offer a 10% discount for orders over 10000 pieces.
B: I'm not sure we can use that many . A: It would represent quite a savings .
商务实用电话英语集锦
B: Ok, I'll see what I can do . A:订购一万个以上,我们可以打九折. B:我怕我们用不了那么多. A:这省下的可是一笔不少的钱哩. B:好吧,我考虑考虑吧 (
  24) A: Why are there three prices quoted for this part ?
B: They represent the prices for different quantities. A: I see . B: The more you order , the more you will save . A:这种零件为什么有三种不同的报价? B:那表示不同的量有不同的价钱. A:原来如此. B:订购愈多,省的钱愈多 (
  25) A: Is this your standard price ?
B: Yes ,it is . A: It seems too high to me B: We can negotiate the unit price for large orders . A:这是你们的基本准价吗? B:是的 A:好像贵了一点. B:如果大量订购,单价可以再谈. (
  26) A: I'm calling about mistake on our last invoice .
B: What was it ? A: We should have been given the large quantity price . B: Yes ,that is absolutely right . A:我打电话来,是因为上回的发票有错. B:怎么啦. A:你应该开大宗折扣价才是. B:啊,对的,是应该这样.
商务实用电话英语集锦
(
  27) A: Doesn't the quantity discount apply on this order ? B: No ,I'm sorry ,but it doesn't. A: Why not? B: Because these items are from different shipments. A:这次下的单子没有大宗折扣吗? B:抱歉,没有. A:为什么没有? B:因为这几项品目不属同一批货. (
  28) A: We can make the price lower if you would order a bit more .
B: How much more ? A: Just three more cases . B: I think we can do that . A:如果你单子下多一点,我们可以减价. B:还要多下多少? A:只要再三箱就可以了. B:那我想没问题. (
  29) A: I have the quotations you asked for .
B: Good ,we've been looking for them . A: I'll leave them for you to
 

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