一、公司成员: 接待员:Geraldine 管理部门负责人:Jenny 销售部门负责人:Kate 销售和营销部的经理:Don Bibury Systems 总经理:Mr.Clive Harris 开发部负责人:Derek Jones 二、New words 生词 reception n.接待处 receptionist 接待员 PC--personal computer 个人计算机 photocopier 复印机 in-tray 收文栏 fax machine 传真机 coffee machine 煮咖啡壶 三、Dialogue(一) GERALDINE: Good morning. Bibury Systems. Can I help you?杰拉尔丁:早上好,Bibury 系统 公司。可以为你效劳吗? JENNY ROSS: Good morning, Geraldine. 詹妮.罗斯:早上好,杰拉尔丁。 GERALDINE: Good morning, Jenny. Your newspapers and the post. 杰拉尔丁:早上好, 詹妮。这是你的报纸和信件。 JENNY ROSS: Thank you 詹妮.罗斯:谢谢 CLIVE HARRIS: Good morning, Jenny. Good weekend? 克莱夫.哈里斯:早上好, 詹妮。周末过的好么? JENNY ROSS: Excellent, thank you. 詹妮.罗斯:非常好,谢谢。 CLIVE HARRIS: It is cold this morning. 克莱夫.哈里斯:今天上午真冷。 JENNY ROSS: Yes. Very cold. 詹妮.罗斯:是的。真的很冷。 CLIVE HARRIS: Good morning, Geraldine. 克莱夫.哈里斯:早上好, 杰拉尔丁。 GERALDINE: Good morning, Mr. Harris. Your newspaper and your post. 杰拉尔丁:早上好, 哈里斯先生。这是你的报纸和信件。 CLIVE HARRIS: Thank you very much. 克莱夫?哈里斯:非常感谢。 JENNY ROSS: Good morning, Kate. 詹妮.罗斯:早上好, 凯特。 KATE MCKENNA: Good morning,(moring) Jenny. How are you? 凯特.麦凯纳:早上好, 詹妮。你身体怎样? JENNY ROSS: I'm fine, thank you. 詹妮.罗斯:很好, 谢谢。 DON BRADLEY: Good morning, Jenny.
1
堂.布拉德利:早上好, 詹妮。 JENNY ROSS: Good MORNING, Don. 詹妮.罗斯:早上好, 堂。 EDWARD GREEN: Good morning. My name' s Edward Green. I'm here to see Don Bradley. 爱德华.格林:早上好。我是爱德华.格林。我要见堂.布拉德利。 GERALDINE: Ah yes. One moment, please. 杰拉尔丁:啊,好的。请稍等。 GERALDINE: Hello. Jenny, Edward Green is in reception. Please, sit down. 杰拉尔丁:喂。詹妮, 爱德华.格林在会客室要见你。请坐。 EDWARD GREEN: Thank you. 爱德华.格林:谢谢。 JENNY ROSS: Are you Edward Green? 詹妮.罗斯:你是爱德华.格林吗? EDWARD GREEN: Yes. 爱德华.格林:是的。 JENNY ROSS: I'm Jenny Ross. How do you do? 詹妮.罗斯:我是詹妮.罗斯。你好! EDWARD GREEN: Hello. Pleased to meet you.(gald to see you ) 爱德华.格林:你好。见到你很高兴。 JENNY ROSS: Welcome to Bibury Systems. 詹妮.罗斯:欢迎光临 Bibury 系统公司。 EDWARD GREEN: Thank you. 爱德华.格林:谢谢。 JENNY ROSS: I'm the Head of Administration in the Marketing Department. My boss is Don Bradley. Well... our boss is Don Bradley! Let me show you the department. 詹妮.罗斯:我是市场营销部的行政主管。我老板是堂.布拉德利。喔……我们的老板都是 堂 o 布拉德利!我来领你参观一下市场部。 四、Expressions 短语 Welcome to Bibury Systems Show you the department Head of Administration Marketing Department 五、Answer the question 回答以下问题
  1、What is Edward's job? Edward is a marketing executive 2 、What's Kate's surname? Kate's surname is Mckenna 六、Dialogue(二) JENNY ROSS:Let me show you the department. 詹妮.罗斯:我来领你参观一下市场部。 JENNY ROSS: This is the Marketing Department. This is my desk. Er...that's Don's office. He's not here at the moment (now).And this is your desk. Telephone. PC. In-tray. Let me take your coat. 詹妮.罗斯:这就是市场部。这是我的办公桌。哦 ……那是堂的办公室。他现在不在。这 是你的办公桌、电话、电脑、公文格。我帮你放外套。
2
EDWARD GREEN: Thanks. 爱德华.格林:谢谢。 JENNY ROSS: Over here is the stationery cupboard. Papers. Files. Pencils, etc. Help yourself to what you need. 詹妮.罗斯:这边是文具柜、纸张、文件、铅笔、等等。有需要尽管取用。 Here is the photocopier. 这是复印机。 And here is the fax machine. 这是传真机。 And this is the coffee machine. 这里是咖啡机。 Would you like a cup of coffee? 来杯咖啡? EDWARD GREEN: No, thanks. 爱德华.格林:不, 谢谢。 JENNY ROSS: Kate, this is Edward Green. He's our new Marketing Executive. 詹妮.罗斯:凯特,这位是爱德华.格林。他是新来的销售主管。 KATE MCKENNA: Ah, yes. Edward. Hello. Welcome to Bibury Systems Marketing Department. excuse me 凯特.麦凯纳:啊。爱德华。你好。欢迎加入 Bibury 系统公司市场营销部,打扰一下。 七、Dialogue(三) KATE MCKENNA: Hello, Kate Mckenna. 凯特.麦凯纳:你好, 凯特.麦凯纳。 EDWARD GREEN: What is Kate's job? 爱德华.格林:凯特的工作职责是什么? JENNY ROSS: She is Head of Sales. She's good. 詹妮.罗斯:她是销售部的主管。她很能干。 EDWARD GREEN: Where does she fit into the company structure? 爱德华.格林:她在公司架构中的位置是怎样的? JENNY ROSS: Here's the company structure. You see Don is Sales and Marketing Director and is on the Board. Kate reports to Don. You are here and you report to Don. 詹妮.罗斯:公司架构是这样的。堂是销售和市场营销总监,是董事会的成员。凯特向堂报 告工作。你的位置在这儿,你向堂报告工作。 八、New words and experssions Head of Sales 销售部负责人 Marketing Executive 营销员 Sales and Marketing Director 销售和营销部的经理 The Marketing Department 营销部 The Sales Department 销售部 Unit 2 Using the telephone 一、New words and expressions 生词和短语 ★telephone /phone n.电话, 电话机 v.打电话 ★telephone number 电话号码 ★switchboard n.交换台/总机
3
★extension 分机 ★direct line 直线 ★confidential adj.机密的/秘密的 ★mobile phone 移动电话 cell phone ★available adj.有效的,可以得到的
  1.I would like to speak to
  2.Can I speak to
  3.Can I talk to
  4.Can I ask who's calling?
  5.Can I take a message?
  6.Hang on(hold on)
  7.You've got the wrong number! 二、answer the question 1 what is the number of Phil's mobile phone? 2 Why is Don calling Phil? 三、Dialogue(一) EDWARD GREEN: Hello, my name is Edward Green. I would like to speak to Mr. Smith, please. 爱德华.格林:你好,我是爱德华.格林。请史密斯先生接电话。 SMITH'S SECRETARY: I am sorry, but Mr.Smith isn't available. 史密斯的秘书:对不起,史密斯先生现在不在。 EDWARD GREEN: Okay. I'll ring back. Does Mr. Smith have a direct line? 爱德华.格林:那好吧。我再打过来。史密斯先生有直线电话吗? SMITH'S SECRETARY: I'm sorry but the number is confidential. 史密斯的秘书:对不起,号码保密。 EDWARD GREEN: Okay. Thank you. 爱德华.格林:好的。谢谢。 JENNY ROSS: It's very difficult to speak to Mr. Smith. 詹妮.罗斯:想跟史密斯先生通电话真难。 EDWARD GREEN: Yes, I know. 爱德华.格林:是啊,我知道。 四、Dialogue(二) NOVO RECEPTIONIST: Good morning, RUYJ Advertising. NOVO 接待员:早上好, RUYJ 广告公司。 DON BRADLEY: Good morning. This is Don Bradley. Can I talk to Phil Watson, please? 堂.布拉德利:早上好。我是堂.布拉德利。请菲尔.沃森接电话? NOVO RECEPTIONIST: What company are you from please? NOVO 接待员:您是哪家公司的? DON BRADLEY: Bibury Systems. 堂.布拉德利:Bibury 系统公司。 NOVO RECEPTIONIST: I'll put you through. NOVO 接待员:我给您转过去。 DAVE Phil Watson's phone. 戴夫菲尔.沃森的电话。
4
DON BRADLEY: Good morning. Can I talk to Phil, please? 堂.布拉德利:早上好。请菲尔听电话 DAVE: Can I ask who's calling please? 戴夫:能问一下您是哪位吗? DON BRADLEY: Don Bradley from Bibury Systems. 堂.布拉德利: Bibury 系统公司的堂.布拉德利。 DAVE: Well, Mr. Bradley, I'm afraid Phil's not in the office at the moment. 戴夫:哦,布拉德利先生,菲尔目前不在办公室。 Can I take a message or would you like to ring him on his mobile (cell)phone? 让我给他捎信还是您打他的移动电话? DON BRADLEY: I'll try his mobile. Can I have the number please? 堂.布拉德利:我还是打他的移动电话吧。请问号码是多少? DAVE: 0802 54377 戴夫:0802 54377 DON BRADLEY: Just let me checkthat. Zero eight zero two five four three double seven. 堂.布拉德利:让我对一下。0802 543
  77。 DAVE: That's it. 戴夫:对。 DON BRADLEY: Thanks. 堂.布拉德利:谢谢。 PHIL WATSON: Hello. Phil Watson. 菲尔.沃森: 你好。菲尔.沃森。 DON BRADLEY: Hello. Phil, this is Don Bradley. 堂.布拉德利:你好。菲尔,我是堂.布拉德利。 PHIL WATSON: Hello, Don. Sorry to keep you waiting. How are you? 菲尔.沃森: 你好, 堂。抱歉让你久等。你身体好吗? DON BRADLEY: I'm fine, thanks. Can we meet? We have a new product and I want you to see it. 堂.布拉德利:好,谢谢。我们能见个面吗?我们有了新产品,我希望你看一下。 五、Dialogue(三) SMITH'S SECRETARY: Hello, Mr. Smith's office. 史密斯的秘书:你好, 史密斯先生的办公室。 EDWARD GREEN: Hello, my name is Edward Green from Bibury Systems. I rang earlier. I would like to speak to Mr. Smith, please. 爱德华.格林:你好,我是 Bibury 系统公司的爱德华.格林。我之前打过电话。我想跟史 密斯先生通电话。 SMITH'S SECRETARY: I'm afraid Mr. Smith is not in the office at the moment. Can I ask what it is about? 史密斯的秘书:史密斯先生目前不在办公室。请问您有什么事? EDWARD GREEN: It is very important. I represent Bibury Systems. We're got a new product and I want Mr. Smith to see it. 爱德华.格林:是很重要的事。我代表 Bibury 系统公司。我们新推出了一款产品,希望史 密斯先生看一下。 SMITH'S SECRETARY: Please send the product specifications by mail, Mr. Green. 史密斯的秘书:格林先生,请把该产品的说明书邮寄给我们。
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EDWARD GREEN: I would like Mr. Smith to see the product and would like to talk to Mr. Smith direct. When is a good time to call? 爱德华.格林:我希望史密斯先生看一下产品,并且希望直接和他谈一谈。什么时候打电话 合适? SMITH'S SECRETARY: You could try ringing this afternoon. 史密斯的秘书:你可以今天下午试着打一下。 EDWARD GREEN: Thank you. Goodbye. 爱德华.格林:谢谢。再见。 六、Answer the question 回答以下问题
  1.what is Derek's extension?
  2.where is Mr.Smith? 七、Dialogue(四) DEREK JONES: Yes. 德里克.琼斯:你好。 CALLER: Can I speak to Peter? CALLER:请皮特听电话? DEREK JONES: Peter Hill? 德里克.琼斯:皮特?希尔? CALLER: No. Peter Toyama. CALLER: No。皮特?富山。 DEREK JONES: There is no one here called Peter Toyama. 德里克.琼斯:我们这儿没皮特?富山这个人。 CALLER: Is that extension 367? CALLER:这是 367 分机吗? DEREK JONES: No, you're got the wrong number. This is 4
  12. 德里克.琼斯:不是,你打错了。这是分机 4
  12。 CALLER: I'm sorry. Could you put me back to the switchboard? CALLER: 对不起。您能把我转回总机? DEREK JONES: Yes, hang on.(old on) 德里克.琼斯:可以,稍等。 EDWARD GREEN: Hello, this is Edward Green. I rang earlier. I would like to speak to Mr. Smith, please. 爱德华.格林:你好,我是爱德华.格林。我之前打过电话。我想跟史密斯先生通话。 SMITH'S SECRETARY: I'm afraid that Mr. Smith is in a meeting. 史密斯的秘书:史密斯先生正在开会。 EDWARD GREEN: Is he free later this afternoon? 爱德华.格林:他今天下午稍后有空吗? SMITH'S SECRETARY: I don't think so. Mr. Smith is very busy at the moment. 史密斯的秘书:没有。史密斯先生现在很忙。 EDWARD GREEN: I'll right again tomorrow. 爱德华.格林:那我明天再打。 SMITH'S SECRETARY: I am afraid Mr. Smith isn't in the office tomorrow. 史密斯的秘书:史密斯先生明天也不在办公室。 八、Dialogue(五)
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CLIVE HARRIS: Clive Harris. 克莱夫.哈里斯: 克莱夫.哈里斯。 KATE MCKENNA: Clive, it's Kate. 凯特.麦凯纳:克莱夫,是我, 凯特。 CLIVE HARRIS: Hello Kate. 克莱夫.哈里斯: 你好, 凯特。 KATE MCKENNA: Are you busy? 凯特.麦凯纳:忙吗? CLIVE HARRIS: No, why? 克莱夫.哈里斯:不忙,什么事? KATE MCKENNA I've got the sales report and I have all the figures ready for the presentation to Mr. Sakai. Do you want to see them? 凯特.麦凯纳:我拿到了销售报告以及给酒井先生演示的所有数据。你要不要看一下? GERALDINE: Good morning, Bibury Systems. How can I help you? 杰拉尔丁:早上好, Bibury 系统公司。可以为您效劳吗? MR.SAKAI: Hello. My name is Sakai. I would like to speak to Mr. Harris, please. 酒井先生:你好。我是酒井。请哈里斯先生听电话。 GERALDINE: Please hold the line, Mr.
 

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