Lesson 11
Dialog 1: New words: Board of Directors, implement F: Has Mrs. Edison decided whether to retrain or lay off? M: She met with the Board of Directors yesterday. They are making the decision. F: Fortunately for her, she is not the decision maker. M: I’ll say, she will be here soon to give me the decision. F: we can help them implement it. M: Yes. If the board decides to retrain the current workers, we can help them to organize their training program. F: If they decide to hire new employees, we can help them recruit skilled workers M: and then help them to train the new workers for their specific jobs. F: Either way we have a full plate( either our plate is full) :我们有好多事情要做 Q: Who makes the decision? The board of directors Dialog 2: F: well, Mr. Green, the board voted to retrain, the loyalty factor was an important one. M: Workers’ loyalty to you? F: And our loyalty to them. M: It was a tough decision. There would be cost and time consideration in either case. F: But we can never replace the lost loyalty. M: I agree. you have invested a lot of time and money in your employees. F: We cannot put a price tag on loyalty. (千金难买) M: I am sure your company morale(士气)will be high now. F: I hope so, but change always is a problem though. M: Yes, no one likes change, but ultimately it’ll work out for the best. Q: What is the most important consideration? Loyalty. Dialog 3: Pros and cons?利弊 option F: So, what is the next step? Where would we go from here? M: Let’s start by looking at your retraining options. F: Options? M: Yes. It shouldn’t surprise you that you have a couple of options. F: Both Options with pros and cons? M: Yes, everything has its advantages and disadvantages. F: and Nothing is ever simple. M: Basically, you can either train your workers on site or off site. (场内场外) F: well,without knowing the pros and cons, my first reaction is to train on site. M: Let me pool(采集,汇总) some information together for our next meeting, so you can make an informed decision. Q: How many options are there? Two.
Small talk:提建议
  1) Why don’t we? E.g. ?I am hungry -- Why don’t we get some lunch..
  2) Let’s? E.g.I need something to wake me up? Let’s take some café.
Lesson 12
Dialog 1: New words: alternative, convenient, and disruptive. M: I’ve told Mrs. Edison she has two training options. F: what are these alternatives? M: Off site training and on-site training. F: So the quality of the training is the same, only the location varies. M: There is also the question of convenience. It is more convenient for workers to train On-site. F: There is also the disruption; off-site training is more disruptive to the employee’s day-to-day routine. M: There are advantages and disadvantages to each option. F: Have you explained the pros and cons of each? M: That is what we are going to discuss today. F: Brief me on her decision when you finished. Brief me on the meeting Q:What are the two retraining options Dialog 2: New words: on- the- job training(在职培训),schedule(作息) , oops(表示惊讶狼狈) on- the- job training(在职培训)与 on-site training 的区别: 前者还指在正常的工作时间接受培 训。 F: So tell me about on site training, what are the advantages? M: with on-the-job training, the workers train on the new computerized machines. F: right on the factory floor? M: on the factory floor with an instructor on side during normal working hours. Q: where does the on-the-job training take place? On the factory floor. F: So there is no disruption in the employees’ work schedule. M: No disruption, they follow their normal work schedule. F: That sounds good. M: What is the disadvantage? F: They are learning while doing, they will make mistakes. M: and waste materials. F: Yes, it’s what is called the oops factor, mistakes will be made and materials wasted during the
training. Q: What are the disadvantages of on-site training? Dialog3: F: How can we avoid this oops factor? M: train the workers off-site, then the production would not be affected. F: That is a big advantage. M: With off-site training, workers train in the evening, (此句型) F: so our production continues, the work on the factory floor is not affected. F: After computers are installed, the workers will be ready. M: They’ll work in the factory during the day and train off-site at night. F: It’s a long day. that is the big disadvantage. It ‘ll take a lot of energy to work all day and train at night. M: It makes me tired thinking about it. (表达各种感受的句型,想着都累,it makes me happy /angry thinking about it.) Q: what is the advantage to off-site training? A: production will not affected. Small talks: 表示同意: 1 Good idea! 2 Great! 3 Sure! 4 ?Let’s take a break! --Ok! I can use this break to take some café.
Lesson 13
Dialog 1: F: I hope Ms. Addison can consider the employee attitude in her decision. M: I am sure she will. She understands that employees have to be happy in their jobs. F: It they don’t have a good attitude, they won’t work well. M: They have to have a good attitude during training too. F: absolutely, especially when they are learning new skills. M: like learning computer skills. F: becoming computer literate can be frustrating. M: talk about having a bad attitude. (句型 talk about ….. 表示深有同感) ―My employees have been with me for 25 years. Talk about loyalty. Q: what should Ms.Addison consider? Employee attitude Dialog 2: New Words: minimize, initial cost, Bottom-line(实质问题;最终结果),downtime(停产时间) F: This was a difficult decision for the board.
M: The bottom-line is always time and money. F: True. We are concerned with the initial cost. M: There are costs to both alternatives. F:Costs in both time and money. M: and of course, you don’t want any downtime. F: There will be some lost time, but we have to minimize it. M: As I said before, it all boils down to time and money。(归结为) Q:What is the bottom-line? Time and money. Dialog 3: New words: split(分成),alternate(轮换) F:To minimize down-time, we are going to do both on-the-job and off-site training. M: How? By splitting the work force into two groups? F:Half train off-site but during normal working hours M: And the other half will train on the factory floor with new machines. F: By alternating the groups, we can keep production going. M: that will minimize downtime, but you still have the oops factors. F: But the production will increase as soon as the workers are up to speed. (达到熟练程度, 使知 晓。) ――Hey, what are you talking about? Let me bring you up to speed. M: Then you’ll be able to keep up with the detailer’s demand. F: And keep our workers. M: Sounds like a win-win situation. Q: when will workers be trained? Both on the job and off-site. Small talk:--回绝提议。 Let’s have a break and get some lunch. I’d like to, but I can’t. I am too busy (I’d like to, but not with you). (I have another appointment) (I don’t feel well) --How do you think the meeting went? --Fantastic. --Let’s come to another one.
Lesson 14
Dialog 1: New words: Jeans(牛仔裤), retail outlet (零售点),guilty as charged(所控属实),catalog(邮购) Market penetration(市场渗透力) F: Mr. Gomes. Blue Jeans King. Welcome. M: what you’ve heard is not true. F: It’s not true that you sell more jeans than anyone else?
M: True, that’s true. F: It’s not true that you have more jeans retail outlets than anyone else? M: Yes, guilty as charged. F: It’s not true that your Jeans catalogs are in every home? M: well, almost every home, we don’t have 100% market penetration. Q: what does Mr. Gomes sell? Blue Jeans. Dialog 2; New words: Electronic Commerce. F: You don’t have 100% market penetration yet? M: Not yet, but we are working on it. F: what can I help you toward that goal? What brings you in? M: We want to go global. F: You don’t mean more retail outlets? M: No, we want to sell on the Internet. F: You are talking about E-commerce. (表示再次确认自己理解无误) We want to get into E-commerce. You are talking about Internet sales. M: Precisely, we want to get into (= go into) E-commerce. Q: what do Mr. Gomes want to get into? E-commerce. Dialog3: New words: With access to worldwide web, Cybercafe(能上网的咖啡馆) F: Electronic Commerce will definitely broaden your market. M: At least to market share with access to Computers. F: And with access to Worldwide web. M: With E-commerce, we can reach more people. F: you can access other markets without opening new stores. M: Every cyber café is a store. F: That’s true; anyone can walk into a cyber cafe and log on (log off) M: Point their browsers to our website and buy a pair of jeans. Q: Why do Mr. Homes want to get into E- commerce? To broaden the market. Small talk:给建议 You ought to (should) take it easy. Why don’t you take a break?
Lesson 15
Dialog 1 New words: webpage, corporate site(公司网址), PR(公关) F:You’ve decided to go global. M: Hasn’t everybody?
F: do you have a webpage? M: we’ve had a corporate site for years. F: But you haven’t used it to sell Jeans? M: No, It is just informational, a PR kind of thing. F: Does it get many hits? M: No, but the target audience is our own people. Q: What is the corporate site for? ?PR Dialog 2: New words: proprietary data(专有资料), encrypt(加密), password, encryption F: Do you mean you target your own retail shops? M: right, our target is not the consumer. Target:可以做动词,名词以及形容词。 F: Well that could explain the low number of hits. M: the website is designed to help our retailers promote Jeans. F: Can anyone access these pages? M: The basic information about our company? Yes! F: But not proprietary data? M: All data is encrypted, and access is restricted by passwords. Q: Who is the target of the WebPages?retail shops! Dialog 3: New words: Firewall(防火墙),break the code(解码), hacker(黑客),server(服务程序),virus, F:and You have built firewalls to protect your data?? M : Our ?programmers have developed sophisticated security protocol(安全协议)。 F: Any problems with hacker breaking your codes? M: No, our encryption methods are very sophisticated. F: what about Virus? M: Firewalls screen all threats to our data.. F: No major system crash? M: No, our server can handle a lot! Q: What do they use to screen threats to the Data? ? a firewall. Small Talk:对劝告做出反映 You worked so hard; you ought to take it easy. I ought to, but I can’t. (I always have too much work).
 

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