商务英语口语专题
PART ONE :BEC PRELIMINARY PRESENTATION
In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.
TEXT 1 A WHAT IS IMPORTANT WHEN ORGANIZING A
MEETING? u u u B WHAT AGENDA LENGTH OF MEETING TYPE OF ROOM IS IMPORTANT WHEN ARRANGING
ENTERTAINMENT FOR CLIENTS? u u u TYPE OF ACTIVITY VENUE COST
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TEXT 2
A
WHAT IS IMPORTANT WHEN RECRUITING NEW STAFF? u QUALIFICATIONS u EXPERIMENT u REFERENCES
B
WHAT IS IMPORTANT WHEN RENTING OFFICE PREMISES? u SIZE u LOCATION u COST
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TEXT 3
A:
WHAT IS IMPORTANT WHEN…? LOOKING FOR A NEW JOB u LOCATION u SALARY u GOOD COLLEAGUES
B:
WHAT IS IMPORTANT WHEN…? CHOOSING A BUSINESS CLUB TO JOIN u NUMBER OF MEMBERS u TYPES OF EVENTS u COST OF JOINING
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TEXT 4
A
WHAT IS IMPORTANT WHEN CHOOSING A HOTEL FOR BUSINESS VISITORS? u u u LOCATION COST STANDARD IS IMPORTANT WHEN EMPLOYING A
B
WHAT
SECRETARY? u u u EXPERIENCE SKILLS PERSONAL QUALITIES
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TEXT
5
A
WHAT
IS
IMPORTANT
WHEN
MAKING
TRAVEL
ARRANGEMENTS FOR A BUSINESS TRIP? u u u B CONVENIENCE COST COMFORT
WHAT IS IMPORTANT WHEN GOING FOR A JOB INTERVIEW? u u u KNOWLEDGE OF COMPANY APPEARANCE ARRIVING ON TIME
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PART
TWO:BEC VANTAGE PRESENTATION
In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the below and then talk for about one minute. You have one minute to prepare your idea.
TEXT 1 A WHAT IS IMPORTANT WHEN DECIDING WHETHER TO OBTAIN A FURTHER QUALIFICATIONS? u u u B WHAT IS IMPORTANT WHEN CONSIDERING WHETHER TO INVEST IN TECHNOLOGY? u u u C WHAT IS IMPORTANT WHEN PLACING A NEWSPAPER ADVERTISEMENT? u u u NEWSPAPER SALES FIGURES COST OF ADVERTISING BENEFITS TO THE COMPANY COSTS INVOLVED TIME COMMITMENT REQUIRED CAREER BENEFITS
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TEXT 2
A
WHAT IS IMPORTANT WHEN SELECTING EMPLOYEES FOR PROMOTION? u PERSONAL QUALITIES u CURRENT PERFORMANCE u
B
WHAT IS IMPORTANT WHEN CHOOSING SUITABLE TRANSPORT FOR A BUSINESS TRIP? u CONVENIENCE u COST-EFFECTIVENESS u
C
WHAT IS IMPORTANT WHEN SETTING UP NEW BUSINESS? u MANAGEMENT EXPERIENCE u FINANCIAL BACKING u
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TEXT 3 A WHAT IS IMPORTANT WHEN …..? CONSIDERING A CAREER CHANGE u FURTHER STUDY OR TRAINING u OPPORTUNITIES FOR FUTURE PROMOTION u
B
WHAT IS IMPORTANT WHEN …..? DECIDING ON PACKAGING FOR PRODUCTS u IMAGE u PRODUCTION PROCESS u
C
WHAT IS IMPORTANT WHEN …..? SETTING PRICES FOR NEW PRODUCTS u PRODUCTION COSTS u COMPETITORS’ PRICES u
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TEXT 4 A WHAT IS IMPORTANT WHEN …..? SELECTING APPLICANTS FOR A JOB u WORK EXPERIENCE u PERSONAL QUALITIES u
B
WHAT IS IMPORTANT WHEN …..? AIMING TO IMPROVE PRODUCTION QUALITY u UP ?TO-DATE EQUIPMENT u STAFF TRAINING u
C
WHAT IS IMPORTANT WHEN …..? CHOOSING A NEW SUPPLIER u PRICES AND DISCOUNTS u REPUTATION u
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TEXT 5 A WHAT IS IMPORTANT WHEN ORGANIZING AN IN-HOUSE TRAINING COURSE? u COURSE CONTENTS u PARTICIPANTS SELECTED u B WHAT IS IMPORTANT WHEN RECRUITING SENIOR STAFF? u RECRUITMENT AGENCIES u FINANCIAL INCENTIVES u C WHAT IS IMPORTANT WHEN DECIDING WHETHER TO APPLY FOR A NEW POST? u LOCATION u CAREER PROSPECTS u
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TEXT 6 A WHAT IS IMPORTANT WHEN ATTENDING AN
INTERVIEW? u APPEARANCE OF APPLICANT u APPLICANT’S KNOWLEDGE OF COMPANY u
C
WHAT IS IMPORTANT WHEN PREDICTING PROFITS? u u u CURRENT SALES FIGURES MARKET TRENDS
B
WHAT IS IMPORTANT WHEN PLANNING MARKET RESEARCH? u TYPES OF QUESTIONS u TYPE OF PEOPLE u
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PART THREE: QUESTIONS l Do you think mangers should work longer hours than their staff? l What skills do you think are important for managing staff? l Is it important to create a good impression at the start of a new job? l Do you think that business people have enough free time for relaxation? l Do you think some kinds of work motivate people more than others? l Do you think employers should provider special training for new employees? l Do you think that companies should provide leisure facilities for their employees? l How important do you think it is to get on well with colleagues at work? l When somebody starts a new job, how can colleagues make them feel welcome? l Do you think people work more efficiently if they take regular breaks? l Is the amount you earn very important to you in your career? l What other things about a job are important to you?
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l What type of conferences would you find useful? l What do you think makes a conference interesting? l How useful is it for people in business to attend conferences? l Do you think companies should pay for staff to attend conferences? l Would you prefer to work as part of a team or on your own? l Do you think it’s a good idea for companies to organize social events for their employees? l What kinds of things do you think employers can do to motivate staff? l Do you think office workers should be allowed to work at home sometimes? l Do you think it’s important for colleagues to see each other on a daily basis? l Do you think the number of shops will decrease in the future? l Do you think people can be trained to work more efficiently? l Do you work better in a busy place or somewhere quieter? l Do you think there will be fewer offices in the future? l Do you think it is better to finish one task before starting the next?
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l Do you think all business courses should include training in the use of technology? l Do you think its’ important for companies to have the latest technology? l Do you think that technological changes make people’s jobs easier? l Do you enjoy using the latest technology? l Do you think technology will affect the way companies operate in the future? l How do you normally dress for work/college? l Do you think that people in service industries, such as banks and shops, should be required to wear a uniform? l In the future, do you think business people will dress more formally or less formally? l Do you think it’s necessary to be smartly dressed to gain promotion? l Which do you think maters more to people? l Do you think it’s easy for members of the same family to run a business together? l Do you think it’s easier to manage a small team or a large team? l Do you think people can be trained to manage staff well?
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l How important is it to have good delivery arrangements when selling on the internet? l What do you think are the advantages for companies of selling on the internet? l Which goods or services do you think are most suitable for selling on the internet? l Have you ever used the internet to buy anything? l Do you think the internet is a good way to get business news? l What kind of business news do you think is the most interesting? l Would you buy a business magazine regularly? l How important is it for people working in business to keep up to date with business news? l How can you get information about a company? l Is it important to be well organized at work?
PART FOUR: DISCUSSION
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The importance of location for a company l Convenient transportation link, quick access to highway, to reduce transportation cost l Be in the financial and trading center, plenty of human resource to recruit, attract excellent and high scale personnel l Be informed of a wide range of commercial information, establish business network
How to encourage teamwork in a company l Identify goals and objectives the team is about to achieve l Keep every team member well informed l Motivate creative thinking l Learn from each other, brainstorming
The importance of computer technology in workplace l Enhance the efficiency of management
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l Do repetitive work almost without mistakes l Collect information through internet l Data processing l Quick, cost effective and easy access to business partners
Time management: l the importance of punctuality in all aspects of work.
Recruitment: l How to ensure that job advertisements attract appropriate applicants
Customer relations: l How to set up an effective customer services
system
Advertising: l How to advertise a new product effectively
Staff management: l the importance of assessing staff performance
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effectively
Product development: l the factors involved in deciding when to withdraw a product from the market.
Market research: l the importance of doing market research before
launching a new product.
Training: l How to monitor internal staff training schemes
effectively
Staff management: How to achieve and maintain high motivation among a workforce
Technology: l the importance of training staff in how to use new technology when introducing it into the workplace.
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Purchasing: l How to maintain good relationships with suppliers
Advertising: l How to achieve a strong visual impact in advertising
Career development: l the importance of acquiring a range of skills throughout your career
Customer relations: l the importance of customer services in maintaining a company’s competitiveness
Finance: l How to ensure effective financial controls in a company
PART FIVE:TOPICS FOR PRESENTATION AND DISCUSSION
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TEXT 1 WHAT IS IMPORTANT WHEN….? DECIDING WHETHER TO INCREASE PRICES l STRENGTH OF BRAND l MARKET CONDITIONS
TEXT 2
WHAT IS IMPORTANT WHEN….? SENDING OUT NEW CATALOGUES l UP-TO-DATE MAILING LIST l METHOD OF DELIVERY
TEXT 3
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WHAT IS IMPORTANT WHEN….? PLANNING THE LAYOUT OF AN OFFICE l ORGANIZATION OF SPACE l AMOUNT OF LIGHT TEXT 4
WHAT IS IMPORTANT WHEN….? MAINTAINING STOCK LEVELS l ACCURATE RECORDS l EFFICIENT STORAGE SYSTEM
WHAT IS IMPORTANT WHEN….? DEALING WITH CUSTOMER ENQUIRIES l PRODUCT KNOWLEDGE l POLITENESS TEXT 5
TEXT 6
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WHAT IS IMPORTANT WHEN….? CHOOSING A TRANSLATION SERVICE l LANGUAGES OFFERED l SPEED OF SERVICE TEXT 7
WHAT IS IMPORTANT WHEN….? NEGOTIATING A SERVICE CONTRACT FOR OFFICE EQUIPMENT l FREQUENCY OF SERVICING l TYPE OF SERVICING TEXT 8
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WHAT IS IMPORTANT WHEN….? DECIDING TO SELL GOODS ON THE INTERNET l SECURITY FOR CUSTOMERS l DISTRIBUTION SYSTEM TEXT 9
WHAT IS IMPORTANT WHEN….? CHOOSING A PLACE TO HOLD A TRAINING SESSION l EQUIPMENT AVAILABLE l LOCATION
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TEXT 10
WHAT IS IMPORTANT WHEN….? MARKETING A NEW BRAND l AGE OF TARGET CUSTOMERS l DESIGN OF LOGO
TEXT 11
WHAT IS IMPORTANT WHEN….? MANAGING A PROJECT l COMMUNICATION SKILLS l KEEPING TO BUDGET
TEXT 12
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WHAT IS IMPORTANT WHEN….? CHOOSING A BUSINESS QUALIFICATION TO TAKE l LENGTH OF COURSE l COST
TEXT 13
WHAT IS IMPORTANT WHEN….? COSTING A NEW PRODUCT l RAW MATERIALS l FIXED COSTS
TEXT 14
WHAT IS IMPORTANT WHEN….? DECIDING ON PROMOTIONAL GIFTS FOR CUSTOMERS l QUALITY l USEFULNESS TEXT 15
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WHAT IS IMPORTANT WHEN….? CHOOSING A PERSONAL ASSISTANT l JOB-RELATED SKILLS l PERSONAL QUALITIES
TEXT 16
WHAT IS IMPORTANT WHEN….? IMPORTING GOODS l QUALITY CONTROL l TRANSPORT ARRANGEMENTS
WHAT IS IMPORTANT WHEN….? OPERATING IN A COMPETITIVE MARKET l PRODUCT PRICING l ADVERTISING TEXT 17
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TEXT 18
WHAT IS IMPORTANT WHEN….? RECRUITING YOUNG TRAINEES l SCHOOL QUALIFICATIONS l REFERENCES
TEXT 19
WHAT IS IMPORTANT WHEN….? SETTING A BUDGET FOR DEVELOPING A PRODUCT l PREDICTED SALES l QUALITY OF PRODUCT
TEXT 20
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WHAT IS IMPORTANT WHEN….? SELECTING EMPLOYEES FOR FURTHER TRAINING l COMMITMENT TO COMPANY l PREVIOUS TRAINING TEXT 21
WHAT IS IMPORTANT WHEN….? DECIDING WHETHER TO VISIT A TRADE FAIR l TYPE OF PRODUCTS DISPLAYED l NUMBER OF EXHIBITORS
TEXT 22
WHAT IS IMPORTANT WHEN….? DESIGNING A COMPANY WEBSITE l TYPE OF INFORMATION TO INCLUDE l DIFFERENT LANGUAGE l l VERSIONS
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TEXT 23
WHAT IS IMPORTANT WHEN….? DELEGATING WORK TO OTHERS l CLEAR INSTRUCTIONS l CHOICE OF PERSON FOR THE TASK
TEXT 24
WHA
 

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