1.2 Writing3 Memo To: All Staff From: --Date : 25th July Subject: Parental Leave Further to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May remind you that your manager will require one month’s notice?(一个月前通知)

  2.1 Writing A letter of application Dear Sir or Madam, I saw your advert for the post of Personal Assistant to Overseas Sales Manager in yesterday’s newspaper and I would like to apply for the position. As you can see from my attached CV, I have been working for a travel agency for the last six months, which I have really enjoyed. Before that I worked as a receptionist and secretary for two years. I have a good knowledge of English as I completed a course at college and I a also fluent in Italian having lived in Rome for the summer in 20
  06. Please note that my current manager ahs agreed to write me a reference. I look forward to hearing from you. Yours faithfully

  2.2 Writing Memo To: All Staff From: --Date: 1st October Subject: Presentation of a new insurance policy To offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend.

  4.2 A report Report on visits to website and proposed marketing strategy Introduction The aim of this report is to comment on the number of people visiting the company website in the last three months and proposed a marketing strategy for the next three months. Findings Over the last three months, the number of visitors has increased by 6
  50. There are two reasons for the increase. First of all, we launched a newsletter for subscribers. Secondly in May, we ran a competition which was very popular. With regard to costs, banners have cost 3,200 euros a month but very few people seem to visit the website as a result of these. On the other hand, the newsletter doesn’t cost anything (other than my time) but has helped to increase the number of visitors. Recommendations In order to increase the number of visitors, I would recommend that we continue with the newsletter and run more competitions and quizzes. I also propose that we stop using banners and put more resources into setting up links with other sites to increase the traffic.

  5.2 Writing Minutes of the meeting to discuss plans for Seattle conference Participants: Robert Samuelson (Chair), Dahlia Zille, Hugo Sata Date: 27th November RS opened the meeting and suggested that someone should arrive two days early to set up. HS disagreed and suggested that one day was enough time. DZ agreed to arrive on the 7th. DZ confirmed that she had already booked a hotel and would book the flights. RS wanted to discuss the issue of sponsoring an event for delegates. HS suggested that a lunchtime event might attract more visitors to the exhibition stand. Everyone agreed and RS said he would give HS a budget. DZ raised the issue of the incorrect price lists. It was agreed that RS would make new price lists and include some offers.

  6.2 Writing 1 Dear --Would you please send me details of the next health and safety training event? I’m aware that it is due in the near future. Regards --2 Dear --Thanks for reminding me. The training event takes place on the 3rd September from 9-5 in the conference rooms. Please inform all department managers and forward the attached documents which are to be read before the event. Thanks --3 Dear Department Managers, Would you all please note that the next health and safety training event takes place on the 3rd September from 9-5 in the conference rooms. As you know this is a legal requirement. Please also find attached documents which you should be familiar with before the event. Thanks for your corporation.
4 Dear --Thanks for informing the managers. Unfortunately, the training event has been postponed. The reason is the trainer is unavailable. He has suggested the 23rd September, so can you let all managers know? Sorry for the inconvenience. --5 Dear Department managers, Following my previous email, I am writing to inform you of a change in date to the health and safety training event. Due to the unavailability of the trainer on the 3rd September, the event will now take place on the 23rd. All other details remain the same. Apologies for any inconvenience caused.

  7.2 Writing a proposal Dear Mr. Burr Further to your enquiry about the warehousing at the W1 site, I am delighted to say this space is still available. However, with regard to your additional requirements please note that you would have to rent two separate spaces of 50 square metres and the warehouse has limited parking for five cars only and limited access. As an alternative, you might wish to consider a new storage option called Circular Storage that has recently become available to Spacesaver. While it is a little further from the centre of the city than W1, it has the following features: - easy access for lorries and adequate parking for twenty - security with CCTV - space availability of 100 square metres (and more if required) Please also note that it would be two-thirds the price of W1, and the 10% discount for a two-year booking would still apply. A visit to these premises can be arranged, although I would like to suggest a prompt decision on this second option. I look forward to hearing from you in the very near future. Yours sincerely

  8.2 A letter of complaint Dear Sir or Madam, Following my recent experience of your hotel, I have decided to send you some feedback in the hope that you can improve your service. I arrived at reception at 6pm on 7th November to find there was no record of my booking. As a result of this I waited 45 minutes. The following day, my two clients and I were delayed due to the meeting room being double-booked. Eventually we were given another smaller room. Finally, towels were not changed overnight. Room service explained that this was because of the hotel’s environmentally- friendly policy. While I agree with the sentiment of this policy, I do not think that changing at least one towel is unreasonable. Despite having been very satisfied with your services in the past I may have to reconsider using your hotel in the future. I would be grateful to hear any comments you have to make in writing. Yours faithfully

  10.2 Writing Subject: Further changes to schedule for LJ tour. Further to my previous email, I can confirm that tickets need to be printed by January 31st. Please also note that the client haw increased the merchandising budget in order to include hats and scarves(围巾). I appreciate your patience with these changes to the schedule.

  11.2 Writing Dear Mr. Keating, In response to your enquiry about Sungreen Power, the company seems to be performing well.
One thing to consider is their new sales agreement with Mainline Energy, worth 190 million euros. This should help their share price which recently halved. On the one hand this was caused by a shortage of silicon, but on the other hand Sungreen specialize in technology which requires less silicon. So despite the fall, I would still suggest you consider investing. The fact that solar power costs have continuously fallen since the early nineties and look set to equal normal energy costs in the next few year makes this a good investment opportunity. Feel free to call me to discuss any further queries you might have. Best regards

  12.2 Writing Dear Editor, Contrary to recent suggestions that the Everyman Theatre may be closing, we are pleased to announce the opening of our new café on May 1st. We are celebrating this event with a party for local people at 7pm. After that, the café will be open during the day for lunchtime shoppers as well as in the evenings for theatre audiences. We also intend to hold regular cabaret nights in the café. Money for the café was raised by ‘Friends of the Everyman’ and this also helped pay for the internet access facilities. Two days after the café opening, the musical ‘Guys and Dolls’ will start on May 3rd in the main theatre, starring well-known TV actor Rene Travis. Please find enclosed designs for the new café. Yours sincerely
 

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