Unit 3 Inquiries Mr. Clive from a company in Canada comes to a machinery plant for the priced of small hard ware. Mr. Yang is meeting with him. C: I’m glad to have the opportunity of visiting your corporation. I hope we can do business together. Y: It’s a great pleasure to meet you, Mr. Clive. I believe you have seen our exhibits in the showroom. What is it in particular you’re interested in? C: I’m interested in your hardware. I’ve seen the exhibits and studied your catalogues. I think some of items will find a ready market in Canada. Here’s a list of requirements. I’d like to have your lowest quotations, C.I.F. Vancouver. Y: Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer? C: I’ll do that.. Meanwhile, could you give me an indication of the price? Y: Here are our F.O.B. price. All the prices in the lists are subject to our confirmation. C: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It’s the general practice. Y: As a rule we do not allow any commission. But if the order is a sizable one, we’ll consider it. C: You see, I do business on a commission basis. A commission on your prices would make it easier for me to promote sales. Even 2 or 3 percent would help. Y: We’ll discuss this when you place your order with us.
A Chinese company wants to import some machine tools from an American company. Mr. Huang is discussing with Mr. Bacon from the company about the information of the price. B: I understand that you’re interested in our machine tools, Mr. Huang. H: Yes, we’re thinking of placing an order. We’d like to know what you can offer in the line as well as your sales terms, such as mode of payment, delivery, discount, etc. B: As you know, We supply machine tools of all types and sizes. We have years of experience in the manufacture of machine tools. H: We’re read about this in your sales literature. Could you give us some idea about your prices? B: Our prices compare favourably with those offered by other manufacturers either in Europe or anywhere else. Here are our latest price sheets. You’ll see that our prices are most attractive. H: Do you take special orders? That is , do you make machines according to specifications? B: We do. As a matter of fact, We design machine tools for special purposes. H: How long does it usually take you to make delivery? B: As a rule, We delivery all our orders within 3 months after receipt of the covering letters of credit. It takes longer, of course, for special orders. But in no case would it take longer than 6 months. H: Good. Another thing, all your prices are on a C.I.F. basis. We’d rather you quoted us F.O.B. prices. B: That can be done easily.
P: May I see the manager? G: I’m afraid he isn’t in. Is there anything I can do for you? P:Yes, I have brought some catalogues of machines tools. I wonder if any of your end users would like to have a look at them. G: They certainly would. Would you leave them with me? P: We are suppliers of machine tools of various types. I think your end users will be interested in some of our new products. G: We’re thinking of ordering some special kinds of machine tools. We would be interested in your products if they are of the types we want. P: As you probably know, We also take orders for machine tools made according to specifications. G: How long would it take you to deliver the orders? P: Three months at most after receipt of the covering L/C. It would take longer to deliver the special orders, though never longer than six months. G: Very well. I’ll send your catalogues to those who are interested in. Meanwhile, may I have an indication of the price? Can I have your price sheet? P: Yes, of course, here you are. Our prices compare most favourably with quotations you can get from other manufacturers. You’ll see that from our price sheet. The prices are subject to our confirmation, naturally. G: All your quotations are on an F.O.B. Vancouver basis. May I ask if you allow any discount? P: Please tell me what you have in mind. G: From European suppliers we usually get a 5% discount, and sometimes 10%. P: If your order is larger enough, we’ll consider giving you some discount. G: Fine! We’ll negotiate after we decide how many machine tools we are going to order from you. P: When shall I hear from you? G: Next Friday.
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