Module 8

  8.1 Training
1 2 3 4 5
Reading: Training courses Listening: Assessing training needs Speaking: Giving reasons for and against
Grammar: -ing form and infinitive Speaking: Discussing training needs

  1. What kind of course have you done? What do you think makes an effective course?
?The teacher ?The facilities ?The approach/methods ?How much it responds to your needs ?The extras (lunch, comfort, etc.)

  2. Imagine you are a training manager and you receive information on the two courses below. Read these statements from people at your company and decide which course would suit them.
training courses
THE EFFECTIVE LEADER This online course will make you a more effective leader ? whether you’re responsible for leading a project, a team, a unit, a department or even a company! Whatever your role, we’re assuming you must lead people in order to achieve results. This course focuses on ACTION you can take to ensure people follow you so you get results. Duration: Approx. 2 hours. This is an online product and for a single user. Course price: ?
  50.00 + ?
  8.75(VAT)= ?
  58.75 TEAM BUILDING Organisations have always relied on teams in some form. But now there is more emphasis on groups of people working in teams, taking joint responsibility for achieving standards and meeting objectives. This course explores the key factors that make teams effective and the skills required to build, strengthen and maintain the team. Duration: Approx. 2 hours. This is an online product and for a single user. Course price: ?
  50.00 + ?
  8.75(VAT)= ?
‘I’m responsible for then people but I find it hard to get the best from them.’
‘I’m really prefer working on my own. I get so much more done.’
‘The problem with our company is that departments never seem to know what the other is doing.’
‘Why don’t my staff do what I ask them?’
Listening: Assessing training needs

  1. Listen to a conversation between a training manager and Sergio.
  1) Which course does Sergio want to take? Why? Sergio wants to take both of the courses because they will help him with his new role.
  2) What do Sergio and the training manager disagree on? They disagree on whether online training is as effective as face-to-face training.

  2. Listen again. Work in pairs. Student A: Listen and list the training manager’s arguments for online training on the left of the table. Student B: Listen and list Sergio’s arguments for face-to-face training on the right of the table. Online training
- you don’t need to go away - you arrange things around your work - you can communicate with other people on the course - you can do it from home - it’s cheaper
Face-to-face training
- you get new ideas from other people on the course - networking - you can ask the tutor questions
Listening script
M=Manager S=Sergio M: Come in…oh hello, Sergio S: Hi, sorry for being late. Someone needed to speak to me. Anyway, I’ve looked at those courses you suggested doing… M: And? S: Yes, They both look good. I’m interested in doing both of them. M: Good, I thought they might help with your new role. S: Yes, well. It involves telling people what to do but I’m also working with other managers too. M: Ok, So would you like to enroll for both of them? S: Yes, but I can’t afford to take any more tome off this month. I’m already behind. M: But these are online. You don’t need to go away. S: What do you mean? M: Online means you train by using the Internet. I think you receive the articles to read and had some exercises.
M: Yes, like that but on the Internet. It’s great because you don’t have to go away and you arrange things around our work S: The problem is that I’d prefer to have a course with other people in a room. You get lots of new ideas that way. specially.on a course called Team Building. If I do it online, I won’t have the opportunity for networking with people. And you can ask the tutor questions. M: You’re right, but I also think many online courses even have a place where you communicate with other people on the course. S: Hmm, but I don’t think it is the same. Besides , if I’m working at my desk I always stop to answer the phone or someone asks me to do something. M: Well, why not do it from home? S: I don’t understand… M: Take an afternoon off and use your computer from home. That way no one can interrupt you. The other thing is that if you want to do both courses, it’s cheaper if you do them online…
Can you think of any more arguments for and against online training?
Online training Relaxed and more comfortable; More flexible, may do it any time and anywhere Face-to-face training More personal and interactive; More direct, closer, hearing the voice of the other person in real time; More natural, feel better
Speaking: Giving reasons for and against

  1. Useful expressions:
Giving reasons for It’s great because… One advantage is that… Another good reason is… You’re right, but I also think… The other thing (reason) is that… Giving reasons against The problem is that… One big disadvantage with that is… One argument against that idea is… I don’t think…

  2. Work in pairs. Role play these discussions. Take turns to give reasons for and give reasons against.
  1) Your manager wants everyone in the department to spend an unpaid weekend in the country on a team-building course. Giving reasons for Exciting because it feels like an excursion. A good opportunity to do a course while enjoying the country view. Good to be away from the hustle and bustle of the city and get close to nature. Giving reasons against Want to spend the weekend with family. Weekend is the time for relaxation after a week’s work, not a time for work.

  2) Some employees have asked for flexitime and the opportunity to work from home. Giving reasons for Achieve a better balance between work and life. Can have more time for further education and learning new skills. Help those with families spend more time together. Can reduce child care costs and have more time with families. Giving reasons against Need to be self-disciplined and self-motivated. Sometimes it is hard to differentiate between work time and private time. Can be hard to stay motivated without the support of colleagues.

  3) The company wants to replace your English teacher with lessons on a computer. Giving reasons for Jobs today require a working knowledge of certain computer skills. Computer skills are important to help raise efficiency. Computer skills are something you need to survive and prosper in today’s fast-changing workplace. Giving reasons against Compared to computer skill, English is more important for a company in international trade; English is important for Internet marketing since it is the universal language on the Internet. English is useful in doing business with foreign clients since it is a commonly used language . If a company wants to go global, its staff should be good at English.
Grammar: -ing form and infinitive

  1. Complete these sentences from the conversation between Sergio and his training manager. Write the verb in brackets as an ?ing form or infinitive.
  1) I’m interested in (do) both of them.
  2) It involves (tell) people what to do.
  3) So would you like (enroll) for both of them?
  4) Yes, but I can’t afford (take) any more time off this month.
  5) Online means you train by (use) the Internet.
  6) Oh, I see. I remember (do) something similar by post.
  7) The problem is that I’d prefer (have) a course with other people in a room
  8) If I do it online, I won’t have the opportunity for (network) with people.
  9) If I’m working at my desk I always stop (answer) the phone…
  10)The other thing is that if you want (do) both courses, it’s cheap.

  2. Read this conversation. Underline the correct word. Manager: Hi, Sergio. Take a seat. (
  1) Would / Do you like to have a coffee? Sergio: That would be nice. Two sugars, please. Manager: Oh I’m sorry. I didn’t remember (
  2) to ask / asking for any this week. I only have milk, I’m afraid. Sergio: No problem. I’ll have it black, please. Manager: Really? I (
  3) can’t stand / hate to drink it without milk. Anyway, about your course. We’ve (
  4) arranged / recommended sending you away for a few days rather than doing it online. Is that OK with you? Sergio: Sure. I always (
  5) prefer / enjoy to work with a group of people rather than on my own.
语法小结要点解释: 语法小结要点解释

  1) 在动词+介词后使用-ing形式: eg. She’s working on fixing the problem. Have you thought of moving into sales? I’m interested in seeing your plan for this.
  2) 在一些固定动词后使用-ing形式,这些动词包括consider, delay, dislike, enjoy, mind, postpone, practise, recommend, suggest等。 eg. Have you considered changing the color? Would you mind waiting? Let’s postpone training everyone until next month.
  3) 一些动词只跟不定时,这些动词包括afford, arrange, decide, manage, want等。 eg. We can’t afford to do this. Shall we arrange to meet again in an hour? Do you want to take this course?

  4) 一些动词既可跟-ing也可跟不定式,这些动词包括advise, propose, begin, continue, like, prefer等。 eg. We advise you to take two weeks off. / We advise taking two weeks off.
  5) 一些动词跟-ing和跟不定式意思会有很大不同。 eg. I stopped working there years ago. I stopped to work on this new project. 另外一些动词则没有什么区别。 eg. We prefer to stay at home during the week. / We prefer staying at home during the week.
Speaking: Discussing training needs
Work in pairs and role-play this situation. Student A: You are a training manager. You sent the memo below to all staff. Meet with an employee to discuss which course will be useful for him or her to attend. Use some of these phrases: ?Which courses would you like…? ?Would you prefer…? ?Do you want…? ?Are you interested in…? ?How good are you at…? ?How much of your job involves…?
Student B: Read this memo from your training manager and discuss which courses might be suitable. Try to use some of these phrase: ? I’d like… / I wouldn’t like… ? I’m (not) interested in… ? I’m quite good at… ? I can’t afford … ? My job involves…
To: All staff From: The training manager Subject: Available training courses this autumn Please note that we still have places available on the following oneday courses. All training takes lace in our training rooms. Please arrange to meet with me as soon as possible to discuss your needs and requirements in order to enroll you. ?Which courses would you like…? ?Would you prefer…? The courses are as follows: ?Do you want…? ?effective selling ?Are you interested in…? ?presentation skills ?How good are you at…? ?negotiating by phone ?How much of your job involves…? ?cross-cultural awareness ?I’d like… / I wouldn’t ?team building like… ?leading a project ?I’m (not) interested in… ?spreadsheets and databases ?I’m quite good at… ?I website) ?computer skills 1 & 2 (building and maintaining a can’t afford …
?My job involves…

  8.2 Showing you’re listening
The importance of listening
Reading Writing
A letter of complaint
Good and bad listener
Responding to a letter of complaint
Showing you’re listening
Linking phrases

  1. How do you know when someone is listening to you? (a good listener)
?Look like he/she cares about my remarks ?Show interest ?Ask relevant questions ?With direct eye-contact and an attentive expression ?Without any look of distraction ?Not doing other work, like answering emails or looking at the screen of his/her computer

  2. Read this article about listening. In some lines there is one extra word. Write it at the end of the line. Write CORRECT if there is no extra word.
The importance of listening

  0. Women tend to be very good at it. Men are usually the worse. Not doing THE
  1. it might lead to conflict but using it such effectively can lead both sides to SUCH
  2. Comprise and agreement. Listening and more importantly, that showing THAT
  3. You’re listening is one of the most useful skills as in business. Firstly, you AS
  4. can use it to coach and develop your staff by asking them questions CORRECT
  5. and for reserving your comments or feedback for later. Secondly, effective FOR TO
  6. listening means to avoiding interruption or formulating a response even
  7. Before the other speaker has been finished. This can prevent disagreement BEEN
  8. Take on angry customers on the phone, for example. A few simple phrase ON
  9. To show you see their few point of view will calm them down and make FEW
  10. Them rea


新编剑桥商务英语unit 8

   Module 8 L/O/G/O 8.1 Training 1 2 3 4 5 Reading: Training courses Listening: Assessing training needs Speaking: Giving reasons for and against Grammar: -ing form and infinitive Speaking: Discussing training needs Reading 1. Wha ...

新编剑桥商务英语unit 7

   Module 7 7.1 Sales 1 2 3 4 Reading 1 Vocabulary: Sale terms Reading 2 Grammar 5 Speaking: Comparing jobs Reading 1. Work in pairs. Compare the jobs in each of the following pairs. What are the similarities and differences? Say which you would prefe ...

新编剑桥商务英语unit 9

   Module 9 9.1 Branding 1 2 3 4 Reading: What’s that smell? Speaking: Discussing branding Grammar: Relative clauses Reading: Chinese luxury obsession Reading: What’s that smell? 1. What is your favorite brand of …? " coffee? " soap? " clothes? Tell y ...

新编剑桥商务英语unit 1

   Business English Module 1 Business topic 1.1 Ways of working 1.2 Making contacts 1.1 Ways of working Vocabulary Different ways of working Reading How to job-share Listening Working from home Speaking 1.1 Ways of working A mini-presentation Vocabula ...


   Unit 5 Electronic Commerce Text A 什么是电子商务 今天我们能从阿里巴巴、易趣、雅虎等各种网站购买到从日常用品到工业机械设备等 各种产品。 电子商务是指通过电子媒体来进行商务活动。这意味着使用简单、快捷、低成本的电 子通信手段来进行交易, 交易的双方不必进行面对面的会晤。 如今的电子商务主要是通过因 特网和电子数据交换实现。 电子商务最早是从 20 世纪 60 年代开始发展的。 随着计算机的广 泛使用、因特网的日益完备和广泛采用、信用卡的使用、安全交易协议的建 ...

研究生英语unit 8 中文翻译

   非常抱歉,该文档存在转换错误,不能在本机显示。建议您重新选择其它文档 ...


   剑桥商务英语 百科名片 教 育 部 考 试 中 心 和 英 国 剑 桥 大 学 考 试 委 员 会 合 作 , 于 1993 年 起 举 办 商 务 英 语 证 书 (BUSINESS ENGLISH CERTIFICATE)考试。该系列考试是一项水平考试,根据商务工作 的实际需要,对考生在商务和一般生活环境下使用英语的能力从听说读写四个方面进行 全 面考查, 对成绩及格者提供由英国剑桥大学考试委员会颁发的标准统一的成绩证书。 证书终 生有效。 目录 考试性质 分级 1 报名时间 1 条件 ...


   剑桥商务英语证书考试( 剑桥商务英语证书考试(BEC) ) 剑桥商务英语证书考试(BEC) 商务英语是一种在工作环境中使用的、世界通用的语言,适用于政府机关、事业单位、企业、商社等各种机构的日常公务和商贸活动。 商务英 语证书(BUSINESS ENGLISH CERTIFICATE)是教育部考试中心和英国剑桥大学考试委员会合作,于 1993 年起举办的考试。该系列考试是一项语 言水平考试,根据公务或商务工作的实际需要,对考生在一般工作环境下和商务活动中使用英语的能力从听、说、读、写四个方面 ...


   剑桥商务英语证书(介绍) BEC 剑桥商务英语证书(介绍) 1.考试简介 1.考试简介 Business English Certificate(BEC)剑桥商务英语证书是剑桥大学考试 委员会专为学习者提供的国际商务英语资格证书考试,考察真实工作环境中英语交流能力, 被欧洲乃至全球众多教育机构,企业认可,将其作为入学考试或招聘录用的英语语言水平 要求.例如英国超过 60 所大学承认 BEC 高级证书作为工商管理(MBA)课程的语言能力要 求;越来越多的公司使用 BEC,用以评估雇员,受训员工 ...


   瞧瞧Jim,都几点了,还赖在床上不起呢。 该起床了。It’s time to get up. ○ Get up! 起床! ○ Wake up! 醒一醒! 快起床。Get up soon. = Get out of the bed quickly. 我星期六通常晚起。I usually sleep late on Saturdays. ● sleep late“晚起” 快点儿!Hurry up!= Hurry! 时间还早呢。It’s still early. ○ It’s too early ...



   首页 最新英语听力及口语资料 下载美音版录音(6M) (下载后请将后缀 z 改成 zip) English 900 英语九百句 (美音版) 第一册 一、 Greetings 问候语 1. Hello! / Hi! 你好! 2. Good morning / afternoon / evening! 早晨(下午/晚上)好! 3. I'm Kathy King. 我是凯西?金。 4. Are you Peter Smith? 你是彼得?史密斯吗? 5. Yes, I am. / No, I'm ...


   小学四 小学四年级英语学科试卷分析 一、考试基本情况 1. 考试时间:2006 年 7 月 10 日 2. 考试方式:闭卷 3. 四年二班应考人数:23,实考人数为 23 人, 二、试卷评析 本次考试的题型以《新课标》的技能标准为标准,以教材涉及的基础知识为主要测试内 容,较好地体现了小学阶段的教与学的特色。本套试卷分为听力和笔试两大部分,听力部分 分为听音选词、听音判断,和听音,选词,填空三种题型。其中,听音,选词,填空一题依 据教材所学内容进行选词填空,降低了试题的难度,使中等和中等以下 ...


   英语( 英语(下) organizational goal a.组织(上)的 n.1.目的,目标;2.得分进球,球门 [gY?l] correspondencen. photocopy resume inefficiency neat 1.符合,一致;2.通信 ['kRrjs'pRndYns] vt./n.1.复印,影印;2.照相复制本 ['fo?tYkRpj] n.1.摘要,梗概;2.个人简历 n.无效;效能差 [jnj'fj?Ynsj] a.整洁的;简洁的;整齐的 [ni:t] [kYn ...


   英语四级听力技巧 大学英语四级短文听力:提问方式及解题对策 短文听力的提问方式最常见的有 4 种类型。 1.中心思想题。这类问题主要是测试文章的主题思想。 提问方式有:What is the main idea of the passage? What can we learn from this passage? What is the best title for this passage? What is the passage mainly about? What is the sp ...


   浅谈如何写好英语作文 写作在英语学习中是培养和提高语言能力的有效手段,它有助于巩固和掌握所学词 汇、语法等语言知识,有助于训练直接用所学语言进行思维,有利于提高驾驭语言的能力。 中学生该如何写好英语作文呢?经过多年的教学实践,在英语写作方面我总结如下几点 : 一、增加词汇 英语写作要求有一定量的词汇,没有词汇就好比巧妇无米难以下厨。写作时可能出现 要写的词记不起来、要用的词拿不准、尤其是遇到同义词、更不知用哪一个好、或词性没记 住,结果乱用……. 这都说明平时对单词的记忆不够牢固,理解不清。 ...