24.What were some of your achievements in your last job? 在上一份 . 工作中,你最大的成就是什么? 工作中,你最大的成就是什么? What were some of the disappointments in your last job? / what is your biggest failure so far? What was your most impressive experience?/ what was your biggest success/ what was your biggest failure? 问题分析:一个颠扑不破的面试哲学是:在上一份工作中有成就的,才有可能在 新工作中有成就(you were good, and you will be good)。 原则:what experience or what knowledge/skill can be transferred to the job you are applying. Not just experience, skill, 更重要的是你是如何获得这个成就 的, how to achieve intellectually, physically, mentally and professionally? 原则:无论是成功还是失败, 都按照以下的步骤 原则 1 what is that? 2 how you deal with it (example, data),第二步一定要透露出一些品质,例如, for the deadline, have to take advantage of the advanced technique though risky?you are familiar with the up-to-date technique; work on the urgent project, 16 hours a day, 7 days in a rowcan work hard under stress. 3 what have you learn? Experience, skill, ability… 另外关于失败,可以参考“weakness”的答题思路。 Example1: When I just got my master degree in the UK, I was planning to find an office and stable job. However, no matter how hard I try, the ones who gave me chance were all sales, recruitment consultant with target to achieve and pressure to stand. It wasn’t my original choice, however, because I had to make a living, I took the job. At the beginning, my language barrier, lack of selling/communication skill killed me, if not for living, I won't go on. And since it was completely commission-based, no basic, so I listen, learned and applied. I recorded all the refusing excuses and thought about how to turn them down. I asked the experienced colleagues how to deal with them. For the language problem, I read newspaper and imitated the Birmingham accent. For the target, I have to walk the extra mile to cover my blunt selling technique. As a result, I was granted the top sales prize for the month after six months. I realized that sometimes not you choose the road, but the road chooses you. And if you can’t reject, you need to devote yourself in it rather than forsake yourself. Solution rather than question finder.
答的过程一定要诚恳,真实。其实整个 interview 的艺术, 就是在寻找人性的弱 点,动之以情, 晓之以理, 击败 HR. 你和 HR 的关系, 既是敌人又是朋友, 除了粉碎他的不信任,同时你需要得到他的认同和喜欢。
Example2 (success) :I ranked no.1 out of 50 salesman in the annual performance evaluation, and got a raise. I felt very happy, but I wasn’t arrogant. However, the colleagues gradually isolated me somehow. From this, I realize that human being will show their self-satisfaction subconsciously so now matter how happy you are, even “won a lottery”, you still have to keep a low profile, as low as you can especially you are outstanding.
25 Why you quit your last job? The purpose of this question is: will you leave me for the same reason, will u do the same to me at your next job, mate? General instructions: no negative thing, not any dissatisfaction of ur former job, but praise about ur former employer. 你需要表现出来的是忠肝义胆, 如关二哥一样;但是迫于客观形势(你所说的形 势一定不会在你现在这家公司出现, 否则就是致命的答案), 你不得不走; 你 的形象又再一步提高, 有情有义, 忠君爱家,不选你选谁呢? 当然后面会说 到, 要看对方的反映来做调整。 角度:
  1. no space for promotion. (The company is kind to me; the director gives me lots of chance to prosper[praise ur former company]; however, the company’s structure is typical bureaucracy and seniority-based[不得不走]. So my director suggest a change would be beneficial to my career[处处流露出 忠心的形象].)
  2. relocation problem. (The company is kind to me; the director gives me lots of chances to prosper; however, our office is relocated to xxx。 I would have followed them had I not been the only child of the family[查清楚这份工作 有没有需要你 relocated].)
  3. organization redundancy (cos the former company hasn’t done well in the past 2 years, they have to make some redundancy and our department is lucky enough to be one of them[不用”I”因为不要引起‘为什么就是你被裁员’的 问题;这里的 point 不多,但是你还是让人感觉到你的 sense of humour, 你的 形象分有加一份, 就像打篮球,每次出手你都要拿分])
  4. family problem (you have got a new-born baby, and the company ask for long night shift[responsibility-oriented, 如果你对自己家庭都不负责, 对工作也 不会负责])

  5. salary (cos the former company hasn’t done well in the past 2 years, and they have salary fozen for 2 years. I have done well during this period. And my manager implied I should change[虽然这是一个很现实的情况, 但是不到万不 得已,不要用这个作为你的离开借口; 我们也难保我们不会有冻薪的情况阿])
  26.what is the most important thing you learned from your college experience? 你在大学里面最大的收获是什么? 你在大学里面最大的收获是什么? 27 what have you learned from the part-time experience in that company? 原则一定是 work-related or something making you more mature. 原则 Never say teamwork, leading ability, communication, because most the others said this. 可是大学生生涯学到的无外乎几样:Knowledge, technique, working 可是大学生生涯学到的无外乎几样 experience, and people skill (如果你讲 communication skill 那与其他人 如果你讲 没什么两样)。 没什么两样 。 In terms of knowledge and technique, I have pursued “geographic science” and “management”. Although I am not going to do anything in Geography, I believe information searching, data analysis and independent thinking benefit me a lot. Apart from knowledge, my practice as class monitor develops my general people and organizational skill due to the election, activity organization, planning and persuading experience. 点评: 这个答案有两个优点,第一是总结得很到位,把大学的收获清晰 地分成了知识与技能、综合素质两个逻辑层次;第二是很个性化,突出了求职者 修两个专业和曾担任班长这两个值得骄傲的经历。

  28. How did you finance your college education? 你大学的费用是怎么样 支付的?(家里供还是自己打工?) ?(家里供还是自己打工 支付的?(家里供还是自己打工?) Purpose: 这个问题的一定是想问测试你的独立性。 原则:很多人倾向答自给自足, 但更建议以真实的答案为上。因为,如果你其 原则 它问题里显示出你并非很多 part-time 经验, 虚假的形象就足以毁掉你的 interview. Example: I was gonna finance myself independently before I entered university while I find out the study of my major didn’t really allow so afterwards. However, it didn't’ change my mind as I keep paying back my tuition fee after gruduation. Now I am a clean and clear person again!
如果你真的是自给自足, 直接叙述就是了, 最好是你的 part-time 经验给了你什 么人生启示或工作所需的能力经验。 如果是家里的资助, 用上面的答案从另外 的角度显示了你的坚持,并不忘 show 你的幽默感。
  29. Would you briefly describe this company to me? 介绍一下你的原单 好吗? 位,好吗?/ Would you describe a typical working day of yours? 请你 描述一下自己典型的一天的工作吧 原则:如果你的公司很有名, 他不会有这个要求, 不过会请你介绍你的 原则: department. 如实介绍, 不过请有的放矢, 把与申请的工作相关的部分突出一 点。 回答示范: “广盛发”主要从事女鞋的外贸业务,目前只有 10 名员工,但 是生意做得并不小,去年的营业额大约是 1500 万。我是三名内勤中的一个,工 作内容包括打单、跟单、客户服务等等。因为人手少业务量大,所以每个内勤的 工作负荷都很大,旺季的时候每周七天上班,平均上十几个小时。淡季就正常上 下班了。 “广盛发” is specializing the exporting lady shoes with 10 employees so far. However, the turnover is up to 15,000,000 rmb. I am one of the three customer service officers, with the responsibility of order taking, tracking and general customer service roles. Due to the limited number of staff, we all overwork with more than 10 hours a day, 7 days a week in busy season and regular office hours during normal season. 点评:很明显,这个回答既体现了自己原来的公司的规模,也暗示了自己能够适 应繁忙的工作。
30 How did u manage your time to study with so many campus activities? Purpose: 很可能是因为面试官对你太多的 experience 显示怀疑, 所以追加了 问题。 原则:只要合情合理即可解释了怎样平衡就可以了。 原则 Example: yes, it is tough. However, sometimes I have to deal with the exam and the responsibilities from the clubs. Apart from work and study hard, I also learn to delegate the work and organize the club schedule in order to avoid the exam period. On the other hand, a healthy study habit, e.g preview and revise every class, solve each class’s problems by asking teacher and classmates and sitting on the front row in class does improve efficiency a lot. In addition, I found that hanging around with advanced students certainly improve study and attitude. With this, I am lucky to pass through a couple of crisis. You know, have to work on the efficiency while time is limited, right?
用真实的细节来表明你平衡的能力;最后一句以获取对方认同的问句,更令整个 conversation 是一个 casual 的谈话(不断地互相获取认同),有助增进你与面试 官的感情(这个非常重要,you are dealing with a human being, not a machine; Interpersonal relationship works not just in China)。 31 you didn’t join any club at school? Purpose: 怕你是一个书呆子。 原则:不要一味突出你专注学习,拿奖学金, 否则更强化了你在 HR 心里的书 呆子形象, 除非你应聘的是学术研究型的工作。 应该适当地加 part-time 经验,并 用例子或数据突出你有相关 动手 相关的动手 成熟。 hey, buddy, 相关 动手能力及成熟 当然你可以直接说: 成熟 u thought I am a bookworm? You know, I have to work after my high school cos I wanna be somebody not relying on my parents…你直接并轻松地说出他的 concern,并用例子证明你不是,对方一定会非常 impressed. 当然, 人有很多 种, 如果你的轻松幽默 not his cup of tea, 请临场调节,这也是以后你工作中 与人相处的一种能力与艺术。You have to be at the same wavelength as the interviewer, adjust accordingly. You can! 32 why did you choose to work in that company part time? Purpose:与 why you want to work for us 的原因一致,他想知道的是 what motivation are you looking for from the job? 原则:但 part-time 同正职有区别, 但回答的应该是获取所申请工作的 原则 experience, 让对方知道你是一个很有 plan 的人。 Example|: The reason I choose HR as my major is due to that I wanna become a professional HR specialist. And the part-time experience can be a good supplement to my theoretical knowledge. That makes my career much easier. And another reason is, is just for you HR, cos we all know there will be a question like this… 从上学到选 part-time 都是朝着一个目标,深谋远虑的形象跃然纸上, 而不着痕 迹。最后一句是 optional 的, 意在调整气氛, makes you more acceptable by your interviewer, and build the rapport with him/her. 33 How do your classmates find their jobs? Purpose:这并不是一个很有目的性的问题,可是如果你可以突出自己而又不着 痕迹,会超出 HR 的 expectation,增加你在他心目中的印象。 Example: as you know, most of the methods would be “job ad”, “job fair”, “on-line application”, “referral schemes” and so on. But some of us get more active, and send application straightly to the position we are interested in, disregarding if they are recruiting. Some of email has bee sent to companies’
“complaint email box” or department manager rather than HR. it sometimes works better though. 突出了你的与众不同, 大胆创新。Referral schemes 其实是一些 hr 上的术语, 意为熟人推荐;如果对方不明白,会引起对方的兴趣, 效果更好。 34 Did you send your CV to us randomly? Purpose: 对方正质疑你应聘的真正目的。 原则: 除非是事实, 否则直接的否认比较虚假, 那个毕业生不是海投简历的? 但 你可以 add something to make it different. Tell you the truth, I do send CV randomly. However, once I got an interview, I will do a detailed research before I go, to see if it is worth/suitable or not. 然
 

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